ZIMMERMANN

"Eliza has great customer service and was very helpful and kind. She was great at recommending something I might like and is a great person."

"Beautiful boutique store specialising in luxury summer design wear in linen,cotton, polyester vicose fabrics exclusively designed! Cover all four seasons too! Have a range of accessories available too!"

"Went in there today to have a browse as I’ve been a long time admirer of the brand and was looking to purchase a dress in the near future. Within 5 seconds of walking in there, I was asked if I needed assistance, I said no thank you and that I was just having a look for the time being. The woman then proceeded to nod then look at my bag and make a very obvious judgmental expression (which was just a little too on the nose from a brand like that) Moral of the story: don’t go into Zimmerman if your bag has tassels, otherwise you may be treated like an unruly peasant."

"Customer service is 10/10 at Zimmermann Adelaide, highly recommend shopping at this store."

"Unfortunately I've had to remove a wonderful review written about 2 yrs ago - A very regular & satisfied customer since about 2014 - the experience was always amazing, staff gorgeous to match the clothes. For someone who did very little retail I truly only went in for the experience. Last year however I purchased a pair of boots, wore them once to an event & noticed the leather was peeling off at the tip - I did not remember where or why this would have happened & even though it could have why is the leather peeling? I have boots in my wardrobe 20yrs + & although scuffing occurs due to wear none of these boots have leather that peeled & given I take so much care for my wardrobe with protection & storage etc. I alerted the store immediately & only after follow up on my behalf did I go in for them to be sent away. Zimmermann did not take any responsibility full or part & this just made me sick. I have sat with it for a few months & have not worn them since & will not. Last week I wrote again to the store because honestly it is just not right. Prompt response but are only willing to apologize & nothing more. No responsibility or wanting to make the experience better for both parties - won't be stepping inside again, I believe people should stand by their ethos or don't have one, I may be the minority but you've lost this minor business from me. Extremely disappointed that a review has to be written for a possible change in behavior. But if that's how you want to play -"