Pawssum mobile vets Adelaide 219 Flinders Street, Adelaide, South Australia 5000

"We had our first home visit today for our cat Marco. I had no idea we could get home visits so I'm glad I come across these guys because it was amazing. Dr Edward was extremely kind, great sense of humour, very professional, excellent communication throughout and very gentle and loving to our boy Marco. Dr Edward is most definitely going to be Marco's veterinarian from here on in. I absolutely recommend this service, you will not regret it."

"Do not use this service to euthanize your pets. My friend booked online her family waited for over 2 hours until she made contact to be told lies that someone tried to call her (I had no missed calls), was then told when they tried to call her number to receive this service is disconnected - funny they called her on that same number after I checked online as to when a vet would be coming to her house & then on that same call it turned to her booking was for the tomorrow (22/08). Her email confirmation clearly shows it was for today. NEVER use this service or recommend them with the way we have be disregarded & treated. If you want compassion & care when saying goodbye to your beloved family member - don’t use this place At an already stressful time for her family including her dog you made this time even worse for us all."

"They seemed professional and kind and the reviews looked good. However the web site is not clear about the pricing. I struggled to make a booking and once they get your number they call you incessantly. When I made the booking, the price list seemed convincing. It was $399 for home euthanasia and another $400+ for after care. I was confused. I thought I had selected the higher price that would include everything. But that is not the case. When you select an at-home euthanisia you expect the price to be inclusive I vaguely remember the vet telling me that there was an extra cost for the injection. I was too upset to pay attention. Our family is in grief and I received an email to tell me that my after care now includes an extra $100 or $200 for a package. I know I already paid over $400 for after care and I assumed my pet would be returned in a special urn with paw prints. But no. I have to pay extra on top of that. They are not transparent in their costs on their web site. I have also noticed this about other mobile pet services. They take advantage of how much we love our pets. Now I have to make the decision to spend $100 or $200 for how my pet is returned after cremation. That added cost was not mentioned at all and I assumed it was part of the after care package. It is outlandish that this is going on. My total price for a decent good bye to my pet is now close to $1000 if I have to choose an additional package for a decent and respectful return. I am so deeply disappointed by them. I have made a review in product review I paid for what I thought was a full service and to try to gouge out another $100 $200 for a basic urn, her paw print and her hair is terrible!!"

"The vet service was fast and flexible. The vet came to our home, so our cat, who can be anxious, felt safer. He didn't have to go through being shut in a cat carrier and driven to the vet. The price was very reasonable. The service was excellent. The vet provided the necessary medication for a small additional charge and taught us how to administer it. He also clipped our cat's nails for us, again at a small additional charge. This was very useful as our cat is indoor-only, so his claws don't wear down naturally, and the vet was very gentle with him and much better at keeping him still and clipping his nails than I am. Very pleased with this excellent and professional service. Update: Thank you to Pawssum Mobile Vets Adelaide for taking the time to reply to my review. This review relates to services received in February 2023. I accidentally posted the review back in February for a company with a similar name based in NSW. I realised my mistake yesterday and corrected it. I received a lovely reply and acknowledgement from Pawssum within 24 hours. Testament to their work ethic. I've added a photo of our fully recovered feline companion out exploring our neighbour on his leash, getting a "birds' eye view" of his territory. A very happy lad!"