Harvey Norman Midland

"Visited the store today and bought a new bed frame and matress. We were looked after by Danielle, who was so informative, she knew everything there was plus more about the bedding section! She wasn’t pushy at all! Very friendly, explaining everything and went above and beyond to order our new bed! extremely happy! Thankyou!"

"Made an order for click and collect through the website. They took $1100 out of our account for the order then order was rejected, made an enquiry as to why said order was rejected and was told basically because they're allowed to and they don't have to tell us why by the online support, and probably won't get our refund for three days so now we are without clothes dryer mid winter waiting on the $1100 to be refunded. Was super excited to order through Harvey Norman but unfortunately was not a good experience and would not recommend. Not necessarily midland stores fault, but there is no way to rate the online team."

"I recently bought a LaserJet printer from the Harvey Norman Midland store. I was served by a young man named Cody Stokes. He was very knowledgeable, patient, understanding and helpful. I had been to all the 'other ones' where the customer service was very poor to non existent. Harvey Norman can be very proud of this employee."

"It’s finally time to post a positive review on my first Retail shop from my recent experience. Was trying to find a large lazy Susan for our new round table, and as it’s not a popular item, I had various futile attempt until I chanced upon it while passing by Harvey Norman Cannington. HN Cannington was kind enough to check & say it would take over 5 weeks to order it but that HN Midland had 2 which should be able to price match their price. A call to HN Midland last week, and I was put through to Beverley Tillemans at furniture who not only offered great customer service over the phone, but even offered a better price for my lazy Susan after checking and taking my order. The better price pays for my fuel to drive all the way to midland today for pickup, which was also a breeze. Hopefully we will continue to experience good service if and when the warranty is required."

"I went into Harvey Norman Midland last week to get a quote for my dream bed which I am looking to lay-by later on this year. A lovely employee by the name of Lee Skinner was truly remarkable and deserves recognition. She was polite, patient, kind friendly welcoming and incredibly helpful. She went above and beyond helping me work out the perfect bed for me. She spent two hours with me on a single day chasing up information such as a colour I had seen online and the gal underneath different bed bases. She is the type of customer service representative that makes you happy to return to a store time and time again. I look forward to visiting again soon."