Jaycar Electronics Malaga

"I was just assulted by this horrible human being, had my phone taken from me. While trying to return, once again LED touch light, that seems, none are glued together. Two returns since 9th August. Yes, a return, a day nearly. My head torch, which, last time, wasn't refunded, then resold to me, so I'd have full warranty, a actual traceable account etc. Which I need to use tonight, would, in her words, never be replaced. Not good enough. Products, "need to last 12 Months" Service Staff, need to calm down. I can handle, stopping my life, to return things. The touch lights, that were thrown at me, no return, new receipt as should be done. Told to immediately leave. I can, will not be assulted, have my belongings touched, taken away from me. No Customer should be abused, shouted at while they get "Served" Yes, this happened at around 5pm, I am in the carpark here, hoping for an apology. Replacement etc. It hasn't happened. Special Human with Pink hair is a pleasure to deal with, can't believe the two returns already, me happy to keep going with their product, etc. Happened so smoothly. But hea, different Humans se me differently. One seen me as the "Devil" One see's me as a "Saint" One does enough to get paid. One is there to "serve", have happy Customers return."

"Poor service! Walked in on a Thursday afternoon, 3 young salespeople huddled together behind the service counter and I just get a look especially from the blondie, like I’m disturbing their day. I asked if I could get some help, young boy walks out behind counter to assist. Ask for a tv antenna cable male to female, he tells me I need a male to male well that didn’t work genius. So now I’m off to JB hi fi for some expertise advice for what I originally asked for!"

"I purchased some items from Jaycar Ellenbrook and was told I can return any or all unused items for a refund should I not use them as long as they are in original packaging. I went to Jaycar Malaga and asked if they accept returns/ refund from other stores which the employee confirmed. However when the what I assume was the manager was required to give authorisation for the register she has some attitude which I mentioned to her was quite rude. She also ordered the employee to dispose and bin the brand new fuse items even they been in packaging from the Ellenbrook store, apparently due to being a consumable. Her attitude as well as wasting brand new items is unacceptable therefore I won’t purchase anything from this store again. The “manager” is the only one without a name tag and refused to give me her name thinking she could not be identified when I called Jaycar head office."