The Good Guys Malaga
About the Business
Welcome to The Good Guys Malaga, your go-to establishment for all your furniture and home goods needs. Located at 1915 Beach Road in Malaga, Australia, our store is a point of interest for locals and visitors alike.
At The Good Guys Malaga, we understand that your time is precious. That's why we've made it easier than ever to handle returns, refunds, repairs, and exchanges with our convenient online form. Simply fill it out and save yourself the hassle of in-store visits.
But that's not all - as a Gold Service Extras Member, you'll enjoy exclusive benefits from day one. From StoreCash rewards to special offers and sales, being a member has its perks. Start your report online for speedy service or lodge a claim to begin the swap or screen replacement process.
Please note that new customers must apply and be approved for a Latitude Gem Visa credit card to enjoy all the benefits. This offer is available on participating Latitude credit cards only, and certain terms and conditions apply. For more information, visit our website or speak to our friendly staff in-store.
We also offer the opportunity to earn StoreCash by meeting qualifying conditions, including signing up to StoreCash and downloading the Digital Wallet before making a purchase. Check out our website for full details on how to receive notifications when your earned StoreCash is credited to your Digital Wallet.
When it comes to discounts, we've got you covered. Our negotiated prices are often below the ticketed or advertised price, ensuring you get the best deal possible. Just remember that some products may have been sold at a lower price in certain stores prior to the discount offer. Please refer to the product details for more information.
For your convenience, we provide a bonus service within a 30km radius from our store. Additional charges may apply for locations beyond that distance. Please see the product details for further information and exclusions.
If you're switching to our services, we have a special offer for port-in and new customers. Please note that this offer excludes current Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile services. The bonus will be issued once your connection has been approved.
For added flexibility, we offer Store Credits that are sent via SMS or email. Expiry dates may vary depending on the promotion. Please note that certain types of gift cards, Epay Cards, and Agency brands are excluded. Visit our website for full details.
At The Good Guys Malaga, we value your trust and strive to provide the best service possible. That's why we partner with Home Services Network Pty Ltd for certain tasks. They hold all the necessary licenses and certifications to perform gas fitting, electrical, and plumbing work. Rest assured that your safety is our priority.
For Spot. Buy Now, Pay Later account holders, we have an exciting offer. Spend $50 or more in one transaction at The Good Guys and receive a $20 eGift Card. Please note that refunds, chargebacks, and special promotions do not contribute to the spend criteria. This offer is limited to one eGift Card per Spot. Buy Now, Pay Later account.
To stay updated on your StoreCash balance and current offers, simply enter your mobile number and request a verification code via text message. Once verified, you'll have access to all the information you need.
Thank you for choosing The Good Guys Malaga. We look forward to serving you and providing the best furniture and home goods shopping experience in Australia.
Photos
Location & Phone number
1915 Beach Road, Malaga, Western Australia 6090, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
11:00 AM - 5:00 PM
Reviews
"Bought a washing machine and drier 7 weeks ago and am STILL waiting for it! Salesmen was great saying would only be a maximum of a 3 week wait… if you call the store they can’t give you a ETA on the arrival at all. Today they decided to deliver the drier with a text message I received at 9:30pm last night - called the store again still no update on when the washing machine will be here. Poor customer service once you buy something, poor communication."
"I had to return a faulty product for work. Isabella was so helpful and efficient, and managed to get everything sorted out in a timely manner. All the staff were friendly and courteous. Duleep also assisted me and was very knowledgeable and helpful. Thank you!"
"Purchased a washing machine online yesterday afternoon. It was delivered and installed thismorning before 9am and old one and packaging removed. Fantastic service and great product and price. Delivery guys were outstanding. I would highly recommend you. You really are Good Guys."
"I can't praise the after service enough. I had problems with a low priced TV that I bought from them 10 months ago and theTV was taken back in exchange for a better TV at a very low price and the original TV cost was credited. I'm so pleased with the new unit. The manager Nathan, Marco and all the front desk staff that I dealt with were extremely helpful and at no time made me feel as if it was an imposition. I will frequent this store in future."
"We put our order in about 3/4 weeks ago. The fridge we ordered was in stock at the Malaga store and our sales rep emailed the store when we put our order in asking them to put it aside - this email was either not checked or not actioned as when WE reached out to good guys they said our fridge was on back order. Our items were delivered on 15/05 but our fridge, washing machine and dryer was not. This is when WE reached out to the store which is when they told us about the fridge. The washing machine and dryer was delivered 2 days later. When we called the store we spoke to a Jamie, he was rude and not helpful - he pretty much said he doesn't know and told us to call our sales ref. A Bella called us back, she was nice and helpful but still waiting for the fridge. They had one come from the Bunbury store and said we would have it before Monday 22/05 - it's 21/05, 2.20pm we have had to go to the store to get them to deliver it to us. NOT ACCEPTABLE. Bad customer service."
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