LifeCare Dental (Perth CBD)

"Recently was seen by Theresa where she was most gentle in my hour of need. Lovely quick reception service too as I didn't know how to use my private cover properly. Definately will be coming back again."

"I finished my work early as I made appointment at 2. I even came in 10 mins early. But I have to wait for nearly 40 mins for my booking. Why do I bother to book if I have to wait 40 mins. The receptionist didn’t even bother to checked with dentist when they see someone wait for nearly 30 mins. When I book this appointment, I have stated I am existing patient. They just texted me to pay deposit as I am not existing patient as they “checked”. Do they just assume people lie? They called me three times when I was busy at work. Then when I finally called them back, they just said “ oh, yes, we have found your profile.” Just waste my time."

"Used to love coming here for very professional/ efficient service. unfortunately todays upstairs receptionists were too busy giggling and sitting on their phones to work - delaying my details collection and therefore my appointment by 20+ minutes. Don’t like my time being wasted by giggling school girls and general bad practice."

"Absolutely disgraceful management. Waited over 5 weeks for retainers that I was told I was going to get within 5 days. Called numerous times to follow up only to be told we will call you back and they never did. I had to keep chasing up. Then got told the retainers are ready for pickup. Went in to pickup and they couldn’t find it but gave me the mould of my teeth. I was told I would get a refund for the hassle upon pickup of my retainers. Never got my refund. Weeks of chasing up once again for my refund to only be told sorry we can’t give you a refund but we will offer you a discount on your next visit. Why would I want to visit you after this hassle! Absolutely terrible management and service after Dr Alex left!"

"I’ve got no idea what these people giving 1 star reviews are doing because I had a fantastic experience at this clinic. Call up on the day with bad wisdom tooth that needed to be extracted, that got me in first thing next morning. Dentist and nurse were so friendly and helpful, had my tooth out in 20 minutes! State of the arm technology, (a X-ray machine that took pics of your whole mouth instead of when they do that awful and uncomfortable bite down one) Dentist was professional and even had some nice banter to calm my nerves. He definitely knows what he’s doing! Thank you dr.a"