Kmart Armadale

"The staff have always been pleasant and can’t fault them as people. I’ve had alot of issues with the online ordering, notifications and confirmations. I don’t get notification or nor does it update when it’s been picked up. Picking up the order has been painful 2/4 times and had issues with well meaning younger staff member that clearly is in need of training, which tried to locate my order bypassing via name and order number and opting rather to look for it via size... in draw full of 6x4s. Sadly today are the cake, painful customer had place bought to stand still for 10+ min... I’m sure the staff entering in/out store doors would have helped if able to. Today was a Public holiday and management obviously thought it was reasonable to have a delightful lady that I could not believe hadn’t lost it and walked out alone over a over mentioned customer working alone and not aided when under pressure. Also having 4 customers (3 which) not progressing for 5+ min. Normally don’t have a prob with quality or presentation of order... order of 200+ pics, some x1 x2 x3 had printed for myself and up to 4-5 others. Took me over and hour to get all the copies together. It was like they had been shuffled or dropped on a floor and picked back up. Also got photos with errors caused in printing. Edit… again issues with picking up photos and seems staff is also too busy having little catch ups with mates. Also love the $1 bags that don’t even make it to the car… that was the icing on the cake after having spent $150 to have it split next to my car."

"Would like to thank Cecilia today for her awesome customer service..fantastic. Nothing was too much trouble and she helped us alot.. Hope her managers see this review.."

"I was disgusted today when my partner called me and told me she was accused of stealing a baby carrier that we purchased from the maddington store and then was told she needs to provide a statement to prove it was purchased and then called the manager to review the cctv camera How dare you pull this rubbish to honest people"

"Always used to love going here. Now, the front door staff treat every single person like a criminal who is going to nick stuff from them. Hang on, it is Kmart who out the checkouts in the middle of the store and then make us get checked like shoplifters every time we leave. And we get to pay for this privilege. They need to learn risk profiling. Or risk offending plenty of otherwise low risk respectable customers with their attitudes at the front door. Stop tarring us all with same brush as the deadbeats who live around here."

"We went in to find men's work wear and found what we needed quickly and easily. The store was pretty clean and orderly, and the staff friendly."