Bupa Adelaide CBD
About the Business
Welcome to Bupa Adelaide CBD, located at 103 Rundle Mall in the heart of Adelaide, Australia. Our institution is a trusted establishment that specializes in health and insurance services, making us a point of interest for individuals seeking comprehensive coverage and support.
At Bupa Adelaide CBD, we are dedicated to ensuring you have easy access to the essential information you need. We offer cover for up to 100% of the Medicare Benefits Schedule fee on selected consultations with general practitioners, specialists, pathologists, and more. It's important to note that waiting periods, fund, and policy rules do apply. Additionally, depending on your specific cover, yearly limits may also be applicable.
Our commitment to providing top-quality service means that we adhere to strict fund and policy rules. For our Essential Lite Visitors cover, yearly limits apply, and 100% of the cost will only be covered for Blua consults. Please keep in mind that members will only be able to book general consultations via Blua, and consultations with specialists cannot be booked through this platform. If you are under 18 years old, you may need to attend the consultation with a parent or guardian. Furthermore, it's important to note that your preferred language may not be available 24/7.
At Bupa Adelaide CBD, we strive to offer comprehensive health and insurance solutions to meet your unique needs. Our commitment to supporting you means providing easy access to important information and ensuring you receive the highest level of care possible. Whether you require general consultations, specialist services, or access to pathologists, our dedicated team is here to assist you every step of the way.
Visit Bupa Adelaide CBD today and experience the peace of mind that comes with quality health and insurance services. Our convenient location in the bustling Rundle Mall ensures that you can easily access the support you need. Trust Bupa Adelaide CBD for all your health and insurance needs.
Photos
Location & Phone number
103 Rundle Mall, Adelaide, South Australia 5000, Australia
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM
Sunday:
Closed
Reviews
"47 years with BUPA. After reading this first part, continue to read my whole post. A huge shout out to the fantastic customer service I received today when I went into BUPA in Rundle Mall. Chelo assisted me. She is an absolute asset to BUPA. Knew the products well, listened to me and understood what I was trying to do (compare Extra's cover and see if there was a best fit option for me), had my interest as a focus, friendly, warm, engaged, patient and spent the time to find the best product. To be honest my experience with her help couldn't have been any better. After much effort and research and because of this lady I am now confident and happy with my new extras cover and happy that I do have the right hospital cover. I've written this review as I had previously rung BUPA to start my research on the matter. The lady on the phone that day was also fantastic. Armed with that knowledge I had more questions so I took myself down to BUPA at West Lakes. The guy who served me face to face there was arrogant, dismissive, not at all interested, talked over and around me, didn't answer my questions, fobbed me off... It was like round-abouts and smoke screens. Terrible experience. For years the staff at BUPA offices were always fantastic but no longer. What has happened? I have read many reviews that are all seriously negative and seem to have had the same issues as me, prior to taking the train into the city to see what I got there. BUPA West Lakes is a 5 minute drive away from my home and that experience forced me to try the city office. Another reason I went into the city was I rang BUPA again after my experience with the guy at the West Lakes office as he got me nowhere. My goodness, same experience on the phone with him as the one I had face to face at West Lakes. Anyhow Chelo in Rundle Mall, thank you for all of your caring professional help today. What a relief. Really scary experience though prior to your help."
"Assisted really well by Swati @bupa rundle mall stores,she cud resolve the diff I was facing during policy payments . Also, Very well explained abt the product to choose.I Wud highly recommend her services at bupa."
"I was new to Adelaide and went in to resolve some issues with my new cover and the customer service officer (Ashmita) not only resolve those issues at the time but also took the time to explain the app, the plan and its coverage in detail as I was not familiar with those. Fantastic customer service."
"Prompt and accurate, understandable responses to my questions and immediate service of my claim. The officer was knowledgeable and could explain the reasons for the advice. It was not a sales situation but credible sharing of information upon which I could make a decision. I was treated with friendliness and respect. And i entered the store at 4:40 and had 4 issues addressed before the 5:00 pm closing time. I estimate it saved me at least an hour of internet struggle! So Impressive."
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