Officeworks Cannington

"Awful service every time i go. Wait in a queue for minimum of 30 minutes each time. Last time i went to print off a wedding invitation to see how it would look, went through dimensions with the lady and then it was printed off tiny in the corner of an A4 piece of paper, not to scale or size of anything. The lady then said "oh its just how your PDF is," and i was expected to pay for this, even though this is obviously not what i was after. Absolutely outraged and terrible customer service. I then went home and ordered online to pickup in store in Brisbane. Online would only let me order 10 for $18, hence why i had tried just 1 in store first. So i ordered the 10 and when i picked them up they were a completely different colour even though i had used the correct colouring as stated in the website and the quality of the paper was terrible even though i had paid extra for linen look. I then tried to return for a refund and was told I had to go through online and this couldnt be done in store. Such a waste of time and money. I will never order from officeworks again. Canva did a much better job for a fraction of the price!"

"When it comes to customer service, absolutely the WORST customer service you can get in Perth, rivalling Karen's Diner.. But it's not a gimmick here. It's the real deal. They clearly don't put in any effort with staff training, probably a result of poor wages.. The staff have to take it out on someone, sadly that ends up being the customer who might dare to ask for assistance.. But the poor customer service is not acceptable.. The wrong information given, the attitude, the not even checking if something is in stock.. I'm told something isn't available then a minute later I find that exact item myself and the so called assistant just shrugs. I'm sorry you get paid peanuts but if you're not happy move on.. Customers are not your punching bag."

"Ordered click and collect standard photo prints about 2 months ago for my daughter's school project. Just got the notification this morning that they're ready to collect. Super convenient. Thanks, Officeworks. Would have been quicker to take some classes and then paint them myself."

"Very bad service specially for the printing. I was waiting in the queue for 25 Minutes and then one staff lady approached and said the printers are not working so please use the self printing and sent me through checkout counter. They said you need print card and then again wait in the self printing queue. Are you guys serious??? Do you think people are free…if the printers are not working then should put some notes over there so people can see before joining the queue…even the staff is very rude…. I wish I could give you zero star…ridiculous service…"

"Wish it was possible to leave less than 1 star review. New photo machines are absolute trash and wouldn't let me use eftpos. Takes forever to load any of your photos on. Told someone about it and they said it should be working. Wouldn't let me pay and print my stuff out cause they were closed. Even though I was stuck there over an hour because the machines were slow? I brang it up with a worker when I noticed it and he'd said I would be fine staying past close as the machine are very slow. Some workers are great but other have no consideration for the customers."