The Good Guys Cannington
About the Business
Welcome to The Good Guys Cannington, located at 50 William Street in Cannington, Australia. Our establishment is a furniture store, home goods store, and a point of interest for all your shopping needs.
At The Good Guys Cannington, we understand that your time is valuable. That's why we offer an online form for all Returns, Refunds, Repairs, and Exchanges, making the process quick and convenient for you.
If you become a Gold Service Extras Member, you'll gain access to product care from day one and enjoy extra benefits such as StoreCash rewards and exclusive offers and sales. Starting your report online as a member ensures speedy service and hassle-free assistance.
For those in need of a swap or screen replacement, you can easily lodge a claim with us to initiate the process. We strive to provide efficient and reliable service to all our customers.
New customers can also apply for a Latitude Gem Visa credit card, which offers additional benefits. Please note that approval is required, and terms and conditions apply. Visit our website or come in-store for more information on this exclusive offer.
By meeting qualifying conditions and signing up for our StoreCash rewards program, you can earn StoreCash rewards. These rewards can be downloaded to your Digital Wallet and used towards future purchases. Please refer to the StoreCash Terms and Conditions for full details on how to receive notifications and use your rewards.
We negotiate the best prices for our products, and discounts apply to the current ticketed/advertised price. In some cases, our products may have been sold below the ticketed price prior to the discount offer. Please see individual product details for more information.
We also offer bonus services within a 30km radius of our store. Additional charges may apply for locations beyond this radius. Please refer to the product details for more information and any exclusions.
If you're looking to switch your mobile service provider, we have a special offer available for port-in and new customers. Please note that this offer excludes current Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile services. The bonus will be issued once your connection has been approved.
Store Credits are another way we show our appreciation to our customers. These credits are sent via SMS or email and may vary in their expiry dates depending on the promotion. Please visit our website for full details on eligible products for Store Credits.
For those interested in trade-ins, we offer the SquareTrade program. Please be aware that the trade-in offers vary based on the condition and age of your device. You must be at least 18 years old to participate in this program, and it is your responsibility to remove all data from the device prior to shipping. The Good Guys and SquareTrade are not liable for any lost files or data.
Please note that Home Services Network Pty Ltd, trading as The Good Guys Home Services, does not perform gas fitting, electrical, or plumbing work. These services are carried out by licensed subcontractors engaged by The Good Guys Home Services, and all necessary safety/compliance certificates are issued by these licensed subcontractors.
If you have a Spot. Buy Now, Pay Later account, you can take advantage of our special offer. Spend $50 or more in one transaction using your Spot. Buy Now, Pay Later account at The Good Guys until September 30, 2023, and receive a $20 The Good Guys eGift Card. Refunds, chargebacks, and special promotions do not contribute to the spend criteria. Please ensure that your Spot. Buy Now, Pay Later account remains open and in good standing to receive the eGift Card.
To access your StoreCash balance and view current offers, please enter your mobile number below to receive a verification code via text message. Once verified, you'll have access to these benefits.
Thank you for choosing The Good Guys Cannington. We are dedicated to providing you with exceptional service and high-quality products for all your furniture and home goods needs.
Photos
Location & Phone number
50 William Street, Cannington, Western Australia 6107, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
11:00 AM - 5:00 PM
Reviews
"Really sad for TGG Cannington as there are so many bad 1 star reviews but I experienced the worst customer service today so fully understand why, now! I ordered 2x $5 HDMI cables online so I could pick up fast. I go in and show my ready for pick email, barcode gets scanned by staff remember Summi get asked for ID so show ID no problem, then get asked for proof of Paypal transaction details. I said this is a ridicules amount of time and checks for a $5 item. So I go about searching for paypal trans and expressed that this is not a big ticket item its a 2x $5 cables. Wish I had purchased in-store would have been way quicker with upto $100 paypass no required checks yet a total of $10 requires a security background check that requires a customer to waste so much time?? Very sad for customer service to waste a so much time over small ticket items were a staff member should decide that the drivers LIC ID with paid invoice is sufficient. Will be very reluctant to shop here again. MM"
"This place is unbelievable i bought a kettle and toaster on January 23 They have not got the product at their store she said 2-3 weeks should be ready For pick up Today 12 July 23 in 7 months they keep saying we getting soon. Today someone call me your order is still open and why she asked I bought those for my cousin it should delivered long time ago Then I called my cousin and asked did not the delivered or call you to pick up the order and yet she said no. Then I call the good guys, they said the order is ready For pick and he said after 7 months."
"I don’t know about products but won’t buy anymore from here. don’t trust their delivery. Waiting for delivery since the morning and no updates. They cannot tell the specific time but at least they need to be true. They said will deliver today, asked friends for help, even borrowed hand trolley for today and they say now they cannot deliver. We cannot spend whole day whole weeks just for them to deliver the fridge. All frozen foods are useless by now. Even called to make sure they will deliver or not and they say yes. Clearly give the information what to do and which contact number to call for delivery. Friends suggested not to buy from good guys, just didn’t listen to experience the bad experience. Improve your delivery service or don’t add delivery service and waiting time is too long if you have to phone them. Forget to see review before making a pre-purchase."
"When I go retail shopping I am there for the same reason as everyone else. But.. not to be asked about changing gas companies or telcos for some piffy store credit when checking out an appliance. However I was happy with my $2 product discount , as hey its the little things and this was little. Staff were very nice. For me its a 55% chance of returning"
"The store staff are fabulous but the wait time for the warehouse is NOT. We waited half an hour at 11.30am for one item we could have had in store but were told it'd be a 5 minute wait. There was only one car ahead of us. Honestly get your service centre together this is the worst we've experienced."
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