Gusti Restaurant

"The service we endured tonight was truly unremarkable. It was very disappointing to see such appalling customer service as a customer service worker myself. The wait staff seemed visibly frustrated with our attendance despite booking ahead. One waitress in particular (French lady) was extremely short with us and quite rude. Thankfully, the rest of the staff were okay. The food had to be ordered in advance, and clearly so it could be prepared well in advance. The food was visibly old and reheated. Not to mention dry, and in some cases prepared incorrectly. By closing time, the waitress was practically kicking us out. Turned lights off and all. Most definitely not one of the better places I have dined… disappointed to say the least."

"Not a great experience here at all. Was extremely quite when I went. I made a booking prior. Walked in and staff ignored us. Was waiting a few minutes and no one came to us. Had to walk to the hotel reception to get any service. Finally got our table and a glass of water each. No menus. Finally got menus and decided what we wanted. Had to wait again around 15 mins. Got food ordered and food came. Meal was nice and tasty which was a positive. That's the only positive I can give and can't be bothered writing a long review."

"The food is quite tasty, however I would say it isn't as decadent as others describe. We have been here twice now with varying group sizes. The mains (steak) are ok but on the pricey end for the quality (understandable as it is a hotel-restaurant). However, you might expect a restaurant on terrace road/Langley Park to be just a tad more quality! We ordered dishes to share like tapas on another occasion and the food again, was decent and filling in the end. The only thing I would specifically point out is that the chrorizos/salami on any dish was a bit dry and tough. I would recommend it for a casual style restaurant, but it doesn't transcend fine-dining which we believe Gusti is potentially trying to inch to. I indicated it was one of our guest's birthday, but this was not acknowledged. (Not that it was mandatory, but the options came up to select when i was booking, you would expect that might be something). Staff took our drinks and food orders but queries why we only ordered 1 drink less than the amount of people at the table...it needed to be explained that 1 did not drink alcohol and water was sufficient... however the rest of the night, we were not asked to get further drinks/had to ask each time for more tap water. Not a complaint per se, just not what you'd expect from a restaurant that is endeavoring to be 'nice'. I would also recommend booking on external websites (they used to have 30% off and other deals - it pays to shop around)."

"Located in a lovely setting and has good ambience for dining. Food is delicious, depending on what you order. Salmon was deliciously cooked but steak was over done for medium rare. Although staff was friendly, it was hard to try to get their attention to request for additional things."

"Oh my goodness that was so good. We had the tasting plate and it was so delicious. The fried bread tasted amazing and the Mac and cheese - oh my goodness fried Mac and cheese. My friend had the steak which she really enjoyed. I had the salmon and I could not stop saying how good it was it was just delicious. On and on!!! All the tastes together in that dish."