The Beauty & Brow Parlour Port Adelaide Plaza

"I had gone it to get a classic pair of eyelash extensions as soon as I looked at them I was pretty disappointed in how they where not noticeable in any way yes they look a little longer but are very light and need more lashes added I also hopped into the car and noticed two eyelashes on my face fallen out already I then got home and about two hours later I noticed five lashes laying on the bed In front of me I have not played wet or messed around with these lashes so they seem to have been done poorly."

"Worst customer service experience I went for facial and told she will do massage for 10 mins for 70 dollars she was not using cream at all during so called massage and when asked she completed the facial massage in 7 mins I felt she was stretching my skin due to lack of product I felt I put more product on my face in morning as my moisturiser than she was using she also left the room widely open in between the facial . Other people were these and I feel so embarrassed she then put a mask on face with minimal product when I asked to atleast cover my face with mask she argued that if we use more product you have side effects .. I felt like crying as I spend my hard earned money not to get service but to take frustration of the customer service lady I was very disappointed I also done my eyebrows I wish I had read the reviews before coming to this salon Anyways too late for me Never going back .. keep this kind of service your business ‘s future is not very bright Extremely disappointed Big frauds"

"Hema dine my eyelash extension's..omg i love them.. she is quick and professional and will keep coming back.. thanks Hema"

"Worst choice I have ever Made to get services done from this place. I went for eyebrow waxing and she poured hot wax on my eyelashes. It took 40 minutes to take the wax out and she plucked alot of my lashes from roots leaving a gap in between. Just worried if it grows back or not. Later just said sorry. She claims she has never had an experience like this before but this is completely unprofessional. I would never ever recommend this place. I wish I could rate this place in negatives.... Terrible service."

"Pretty disappointed with the lack of care and customer service given at the port plaza. I’ve previously been to other stores and have never had a bad experience. However, when I arrived home this time i had to pluck my eyebrows again myself as they had only done half the job. Again disappointed with the customer service as I was ignored when trying to make interactions with staff, not to mention them trying to convince me that I needed my top lip waxed even though I am blonde and therefore any hair is unnoticeable. What a way to make someone feel beautiful !! I won’t be back!!"