JD Sports

"This shop doesn’t even deserve one star. This store is run by a bunch of dense kids. They are slow in serving. There’s one particular girl who works in there and she has no clue at anything! This store needs to find new staff."

"Bought both kids a pair of nike 270s totalling $330. After 5 weeks the tops were all ripped on both pairs where the shoe creases when you walk. Spoke to the store manager and she said the shoes have been worn too much and asked if they had been worn outside to which we said "yes". She then informed us that these are leisure shoes and aren't to be worn outside and they wouldn't exchange or do anything about it. Will be contacting consumer affairs as they don't have a sign up in thier store saying if you wear your shoes then they will rip and break. The attitude on the girl behind the counter.was ridiculous. Need to train them better or just get rid of them. Happy to take your money, then be rude afterwards"

"Not recommending this store at all. There should be more branches of JD store in Adelaide. I bought shoes for my father, but when he wear It didn’t fit. I came back to shop to return it. And I gave the pair of shoe before shopping other things and explain briefly that it doesn’t fit so we are here to return it and buy something else. We spend almost an hour 10 minutes to shop other things when time comes to pay the bill then she said we are not taking your pair of shoe back Bcz it’s used. I told her that he wear for an hour but he wasn’t comfortable that is by we are returning it and she argued with me and told me “will you wear a pair of shoes which is worn by someone.” That is so rude. I totally understand that what she was trying to say but there should be a polite way to tell the customer. And she wasted our more than one hour she should check shoes in the beginning when I gave the pair of shoe. So we didn’t waste our time to shop something instead of returning shoe. So disgusting service. Will never come to this shop again."

"Customer service needs improvement. Been here a few times this year and every time haven't been served for ages, and then when you finally do get served you have to wait a ridiculous amount of time for them to find the shoes out the back (close to 40 mins today for them to find the shoes). They're also pretty rude. Probably stressed because they are so disorganised, but don't take it out on the customers."

"Today I went into this shop, I have purchased many shoes from other JD stores around Australia but every time I go to this one I am basically ignored! Maybe it’s the 50 something year old guy that puts the young people off but I stood there with a $240 pair of shoes in my hands for a good 5 minutes waiting to get a size to try on, only to watch every sales person walk past me to the next pretty young person and ask if they needed help!!!! What the absolute F&@k??? Even when I approached a sales rep and told him of my disappointment he grinned at me, I don’t want to make a scene or to be “that guy “ so I just walked out and will look to see if someone else does the same shoe and maybe wants my $$$. Lift your game team you are a long way off!"