Valleygirl Elizabeth Way, Elizabeth, South Australia 5112

"Huge thanks to Jade was a massive help find a shirt for my daughter for book week went above and beyond service with a smile"

"The blonde girl on today was rude and should not be in any sort of service role. She has no manners or respect for customers. Constantly walking around the store yelling at customers so agressive(prior to her comments to me). about messing up the clothes when they are just picking up clothes and looking, (it was also pretty obvious that she was only targeting ethnic customer groups)not to mention the horrible tone she uses if you approach her to see if it's okay to use a change room. Throwing comments like "I make sure you don't throw the clothes all over the floor" in a agressive tone as if I would do that! And "then grabbing the items that didn't fit when I come out with an attitude , moaning about putting them away like I was some problem. The experience was honestly like a bulling clip u would see on a movie I couldn't believe it, and it was out of nowhere. It ruined my day and made me feel so uncomfortable."

"The Manager at Elizabeth Valley girl doesn't deserve the job as she doesn't know anything about customer service! I walked in with 2 other friends. We were trying clothes on and putting away the ones we didn't like. She already was rude and made a remark about not putting it away correctly and took 1 of the untried item away. When 1 of my friends went to show the other one where she got it from, the sales assistant (later told was manager) stormed into the trial room and took all my friends clothes that were untried away along with a jacket we had walked in with which was also from valley girl and muttered we are only 2 staff and can't keep up with these piles of your clothes. When they got back we asked another assistant where she was as she took personal clothes away too and she just said to wait for her to come back while she tried to look for the jacket. The manager returned and the assistant found the jacket in rack with jackets on sale, we stated the one without tag and with stain on sleeve is ours and we're simply told we can't believe you as many clothes are without tags here. We claimed to check CCTV and she just said it is not that simple. The manager first denied taking anything from trial room and then complained this what happens when you take more than 5 clothes per person and create a pile and you can't take 10000 things to try. There were barely 9 items between 3 girls! They finally returned the jacket and we left without purchasing the stuff we had actually liked. One of the sales assistant was pregnant and the other was manager complaining about not having enough staff! It is not our fault that you are not having enough staff capable to handle clothes pile which is their job on a Saturday! The whole time both of them were extremely rude and making accusation without cause! Extremely bad experience at Valley girl!"

"Clothes are fairly decent but customer service is poor. Was told in a rude tone of voice that we couldn't wear a particular clothing item for no reason. Make sure not to talk to customers un-politely even if you've had a bad day xx"

"Absolutely putrid customer service from the joke of a person you have managing this store!!!! Gathering by the other reviews on here, I am not the only one who thinks so!! HR time to do your job because you will and have lost customers, I refuse to ever enter any of your franchises ever again to avoid being treated the way I have by her!"