Clear Skincare Clinic Joondalup

"Dissapointed to have my appointment cancelled on me, 2 hours before I was meant to arrive....Please update your website to state very clearly you need a GPs clearance for ipl/ pigmentation treatments. I received a call 2 hours prior to my appt saying they can't do the treatment because I don't have a GPs clearance - incredibly frustrating as I have a child and trying to get to appointments is hard enough as it is without last minute cancellations on the service side! You might need to look at rolling out a procedure to call the client in advance if you need them to make additional appointments and obtain specific clearances to attend their appointments at clearskincare, and not right before they are meant to arrive!"

"Wasted my time coming here. Booked in for a consultation and was told that I had to get a second opinion from my GP before they could do a treatment (why would I even bother coming to your clinic if that is what I need to do?). Then my therapist told me she would consult the senior clinician and get back to me in a week (seriously?) after she gave her expert opinion. Here we are a week later and no call. Terrible service."

"Had good experience, teeth whitening with Amy. Very friendly and professional. All the girls at reception nice and friendly. I was very impressed with the whitening treatment. Had it done years ago hardly any difference. But here, definite immediate difference and affordable price. Will be going back. Happy and satisfied customer."

"I got a voucher for a free microdermabrasion facial , so i booked online for a free skin consultation .When i arrived at the clinic i asked if i could use the voucher .Only to be asked did you want the skin consultation or have you just come to get the free facial . After my skin consultation i asked if i could make an appointment for a consultation on injectables ,only to be asked just for consultation or are you going to have a treatment . I felt that the staff lack customer service and did not make me feel welcome at all and not at all interested because i had not committed to spending any money . I won’t be returning as i have been a client at other salons where the staff are so friendly and welcoming and this was not my experience at Joondalup ."

"I have a great experience with ladies in clear skin care Joondalup branch specially Brooke that I want to share. She gave me a confident of a perfect service, she is honest, very careful, patient and professional. If you didn’t have a good feeling of laser on your skin before, I would advise she is a professional one, trust her. She has a lovely personality and she is genuine. Thanks Brooke."