Nando's Clarkson 36 Ocean Keys Boulevard, Clarkson, Western Australia 6030

"ordered from the table and waited almost an hour for our food. people who ordered after us were getting served before us. our food sat on the bench for about 10 minutes getting cold while the lady waiter walked around aimlessly. we then finished our food and was still waiting for chips which was then brought out to us and not the correct chips. poor service"

"Went into the store to order takeaway. Two guys ordering when I went in. The kitchen is flat out despite no one being in the restaurant. Two guys in front of me order. The order goes to the kitchen, and a staff member tells the cashier they are out of wraps. The two guys have to order something else. Waiting for them to decide was painful. Eventually, they order. My turn to order. Explained everything in depth, step by step. Luckily, I got a copy of my receipt, and when I checked it, they had entered my order wrong. I told the cashier, and instead of refunding me and doing the order again, they simply wrote on the receipt and handed it to the kitchen. This left me out of pocket as what I wanted was cheaper than the stuff up they charged me for. They hand over food. It's not my order. I eventually get my food, and the order is correct, but what an ordeal, and it took over 40 minutes. The photo shows how empty the restaurant was."

"Very slow service! Ran out of chicken at lunchtime! No apology was offered until pressed on the matter. Arrogant response from waitress. Half cooked chicken and stale bread. Very disappointing!"

"walked in on a quiet Wednesday night, not many people dining in and no one in queue.. five staff members completely ignored me for 15mins as I waited to order as if I was invisible. I eventually walked out, but without many other takeaway options I gave them the benefit of my doubt and returned 30mins later, this time was served. Placed my order, then told it was eftpos only. I only had cash on me, so was a complete waste of about an hour of my time."

"Used to be such a good nandos to go to but recent experiences have been awful. For years I've gone there and had lovely times, even becoming familiar with management but recent staff and management have decided that the customer isn't right when with every other visit I've been allowed extra basting. Then instead of accommodating to a customer's request, they argue and take an aggressive stance after waiting way too long for food."