HCF

"I went to HCF today to ask a question because I received an email yesterday from HCF in which I read they are going to give a 120 dollars voucher to each member. The staff was very good service friendly, i am saying this because he listened to all my questions and he answered them one by one."

"The customer service is terrible. They find every excuse in the book not to process the claims. But the Joondalup branch is really good, the guy there sorted out my claim in seconds."

"I called the call centre multiple times and I was forced to go into the Joondalup branch. Jamie helped me within a matter of minutes. He was awesome."

"I had a fantastic experience at hCF Joondalup today 25.2.22, was welcomed warmly and dealt with professionally by Jamie. He is very knowledgeable and compassionate. I came away with all my questions answered."

"Have tried ringing our local branch twice now on different days and no-one picks up. So decided to ring the national line where I was put on hold so the operator could check my query and then to be cut off without a call back from the operator I felt was inappropriate."