Medicross Hendra
About the Business
Welcome to Medicross Hendra, our newest addition to the Medicross Medical family. Located on Zillman Road in Hendra, Australia, we are a trusted institution offering a wide range of healthcare services. If you are in need of an excellent GP in the Hendra area, look no further and book an appointment with us today. We warmly welcome new patients.
At Medicross Hendra, we are a mixed billing practice. We offer bulk-billing to children under the age of 16, pension card holders over the age of 65, and DVA gold card holders. However, please note that on Saturdays and public holidays, we only accept private billing.
Our consultation fees vary depending on the duration and complexity of the appointment. For a standard consultation lasting less than 20 minutes, the fee is $87.00, with a Medicare rebate of $41.20. The out-of-pocket cost would be $45.80. For a long consultation between 20-40 minutes, the fee is $144.00, with a Medicare rebate of $79.70. The out-of-pocket cost would be $64.30. And for a prolonged consultation lasting longer than 40 minutes, the fee is $190.00, with a Medicare rebate of $117.40. The out-of-pocket cost would be $72.60.
We also offer bulk-billing for all childhood immunizations, repeat referrals, review of results, and some procedures. Fees for services such as health assessments and management plans are determined by the GP and may also be bulk-billed. Payment is required at the time of consultation, and we accept EFTPOS, Mastercard, and Visa.
To ensure your convenience, we have Medicare Ezyclaim and online services to quickly process your Medicare claims. Medicare offices can be found in Nundah and Chermside. Additionally, home visits are available in special circumstances, and our friendly reception staff and doctors can provide further information.
We strongly encourage our patients to take advantage of the free vaccines provided by the Federal and State Governments. Our nursing staff and doctors can provide you with more details.
If you need any assistance, our staff members are always here to help. We value your feedback and occasionally invite patients to complete questionnaires to improve our services. All surveys are confidential.
To monitor your health and fulfill our ethical and legal responsibilities, we require you to visit your doctor for further prescriptions. If your usual doctor is unavailable, one of our other doctors will be happy to assist you.
Language barriers are not a problem at Medicross Hendra. We can arrange interpreters to assist with any language barriers through NABS (National Auslan Interpreter Service) for our deaf patients. We also utilize the Telephone Interpreter Service 1300 131 450 for over-the-phone or on-site interpretation services with 48 hours notice.
Please note that medical certificates can only be issued after an in-person examination by a doctor. Therefore, you will need to make an appointment to see the doctor.
At Medicross Hendra, we prioritize patient care. Due to time constraints, doctors are unable to take non-urgent phone calls. We kindly request patients to make an appointment to discuss any concerns in person. Urgent phone calls will be directed to the doctor or nurse on duty.
We understand that emergencies happen, and walk-in appointments are welcome. However, please be aware that these appointments are triaged, and wait times may vary. Please bring your current Medicare Card when visiting us.
Medicross Medical Pty Ltd currently operates 16 independent Medical Centres across Queensland, with more doctors and medical centres coming soon. Our team consists of professional doctors, allied health professionals, nursing, and support staff who are dedicated to providing exceptional care.
We are proud supporters of Medibank's Generation Better, aiming to help individuals achieve healthier, happier, and better lives.
Thank you for choosing Medicross Hendra. We look forward to providing you with top-quality healthcare services.
Photos
Location & Phone number
1 Zillman Road, Hendra, Queensland 4011, Australia
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 AM
Sunday:
Closed
Reviews
"While searching for a local practice that still bulk bills children we were recommended Medicross Hendra, They were very accomadating and took there time to listen, I cannot recommend them enough."
"Being reluctant to seek medical care, Dr Coates takes a genuine interest in mens health. Easy to talk to without judgement, listens to your concerns, and puts a plan in place at the time of appointment. I was suprised by the follow up and commitment to ongoing monitoring and support. After becoming a new patient of Dr Coates, I no longer am apprehensive to seek medical care. I have now found a clinic where I will attend long term after the exceptional medical care I received."
"Searching for a new GP and come across this new practice. Dr Coates listens to your concerns, is easy to build rapport with, investigates throughly and has extensive knowledge with treatment options available. This practice is extremely professional yet comfortable, and is upmost accommodating with appointment requests (especially when urgent). After becoming a recent patient of Dr Coates, I couldn’t seeing myself putting my faith in another GP where in most cases you are rushed and not taken seriously. Fantastic doctor and a wonderful clinic."
"After my regular GP went on extended leave I had struggled to find another Gp I was happy with. After my first consult with Dr Coates I felt well looked after. He was incredibly thorough, I did not feel rushed like most Gps had made me feel. He took time to listen to me and my concerns. I have found my life long GP with Dr Coates and anyone that sees him will not be disappointed."
"I have been a nurse for 16 yrs and have had many experiences with Doctors in general, both professionally and personally. Dr Coates is without question, the best Doctor I have met. He has been my GP and my families GP for a number of years and takes a genuine interest in our health. I highly recommend him."
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