Ramsay Clinic Caloundra

"This facility is fantastic. Kind, caring staff who are non-judgemental and understanding regarding mental health. Wonderful doctors and great collaborative care with psychiatry, psychology, mindfulness, fitness and social work. Modern, fresh and super clean rooms. A beautiful location. Plus lovely menu which changes daily. A big shout out to the nursing team who do a stellar job and make sure you are safe and cared for day and night. If you are struggling with addiction, anxiety or depression, a stay here will take life pressures away and help you heal."

"Absolutely appealing excuse for mental health professionals. Psychiatrist Dr Rebecca was lovely. Group facilitators bec and Julie were also beautiful people. Unfortunately it's the nursing staff that have all the power and this hospital seriously needs to reconsider their nursing staff. Margarette and Mel shouldn't be working in mental health let alone health care. They need a reminder that are not doctors. Stole a bunch of my stuff and hang up when I ask for it back. Leave a schizophrenic patient on the ground sobbing out the front of the nurses station for an hour because they are too busy chit chatting in the office. Refuse to call doctors to get correct medications. Discharge patients without the correct medication and refuse to call the doctor to get this amended. Lie about patients even when every other patient is there to witness it. Hang up on patients in a crisis. Leave patients shaking from panic and then comes and yells at them for panicking. DO NOT LEAVE YOURSELF AT THE MERCY OF THE NURSING STAFF IN THIS HOSPITAL. ABSOLUTELY DISGRACEGUL TREATMEMT OF ADULT HUMAN BEINGS."

"What a completely awful experience! I went as an inpatient for a 2 week stay and on day 2 of a 3 day detox there was a minor issue that caused me to have a full blown panick attack. My partner had to call the hospital to alert them of me having a panick attack, and was told that this was not true. They never administered my medications at all in the time I was there or come round to check on me and they let me check out and leave the hospital for a 2 hour drive home in the middle of an anxiety attack that apparently wasnt happening. Please if you care about your loved ones or are seeking professional help do not send them here! You will come out worse than you went in!"

"I was extremely nervous about having my procedure but the receptionist (I think her name was Liz from memory) was absolutely amazing! She made me feel at ease and relaxed and even made me laugh which completely settled my nerves. I feel she went above and beyond what most receptionists would do, she was professional, caring and empathetic and I would not hesitate in recommending this practise to anyone."