Caloundra Health Hub
About the Business
Welcome to Caloundra Health Hub, your quick and convenient mixed billing surgery located on Bulcock Street in Caloundra, Australia. Formerly known as Caloundra Bulk Billing Surgery (CBBS), we have rebranded to better serve our community. Our dedicated and professional healthcare team is committed to meeting all of your health needs.
At Caloundra Health Hub, we offer a mixed billing service in a safe, friendly, and family-focused environment. Our goal is to provide high-quality healthcare to all of our patients. For more information about our billing, please refer to our fees.
We offer special considerations for certain patient groups, including children under 16 years, Aboriginal and Torres Strait Islander patients, DVA Card holders, and patients with care plans or mental health care plans. Some services require co-claiming, with an out-of-pocket fee of $40 for mental health consultations and initial skin procedure consultations.
All new patients, except for children under 16 years, are required to pay for their first consultation in accordance with our practice fees policy. Concession card holders (Health Care Pension cardholders) receive a discounted fee of $20 for a standard consultation with one clinical issue. Additional fees may apply for longer consultations or multiple issues.
We kindly request that patients cancel their booked appointments at least 4 hours in advance to avoid a Did Not Attend bill of $50 (DNA Fee). Rest assured that your medical records are kept confidential, safe, and secure. If you need to transfer your medical records to another clinical facility, an administrative fee of $50 applies.
Our practice is open Monday to Friday from 8am to 5pm, with availability on weekends and public holidays depending on the doctors' schedules. When booking online, you can specify the type of consultation you need. Our standard appointment duration is 10 minutes, but longer appointments are available for complex issues.
In case of emergencies, please call 000 immediately and request an ambulance service. Please note that we are not a COVID vaccination center, but we adhere to all government requirements as a health service provider. To ensure the safety of all patients, we require visitors to wear masks when visiting their doctors.
Caloundra Health Hub is conveniently located on the main street of Caloundra, next to Priceline Caloundra Pharmacy. Our general practice offers a wide range of primary healthcare services delivered by qualified, experienced, compassionate, and dedicated general practitioners, nurses, Indigenous nurse, and allied health practitioners. Our friendly administrative team is here to support you.
We are committed to providing you with dignity and respect, and we kindly ask that you extend the same courtesy to our front desk team, clinicians, and fellow patients in the waiting room. Abuse and ill behavior will not be tolerated, as we strive to maintain a safe work environment for our essential frontline healthcare workers.
Thank you for choosing Caloundra Health Hub. We are here to serve our community and provide you with the best possible healthcare experience. For more information, please contact us or visit our website. Web Design & Development by Internet Marketing Direct.
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Location & Phone number
68 Bulcock Street, Caloundra, Queensland 4551, Australia
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"My wife needed to see a doctor on short notice. Staff very friendly and helpful lady doctor we seen was very good and caring will have no problems in recommending this practice"
"Amazing helpful and friendly staff and docs. Am an out of towner, I needed an injection. Everything ran smoothly, very thorough on time. Would highly recommended this practice."
"I visited this clinic to receive an iron infusion, but they charged me more than the amount they had mentioned. When I contacted the clinic and raised the issue, the receptionist hung up the phone instead of giving me a proper response. I sent an email to the manager, but I did not receive any reply."
"I got there at 810 for my 820 appointment and was still waiting to for it at 905! Like there couldn't have been that many appointments before me. Maybe the 10min consultations need to be addressed. You were 45mins behind and only just the start of the day! It blew my mind that it was that far behind. Or maybe write like the hospital does. Allow 2 hours for this appointment."
"Always friendly understanding and take the time to put U with the right doctor as soon as possible. Never an issue all doctors we have seen have been thorough with myself and baby son. Receptionists are always helpful and happy"
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