The Bay Family Medical Centre
About the Business
Welcome to The Bay Family Medical Centre, conveniently located in Deception Bay, Australia. Our establishment is dedicated to providing top-quality healthcare services to the local community. As a trusted health institution, we strive to meet the diverse needs of our patients.
At The Bay Family Medical Centre, our team of experienced General Practitioners (GPs) offers a comprehensive range of services. Whether you require diving medicals, travel medication and vaccinations, acupuncture, or skin cancer checks and treatment, our GPs are here to assist you. We prioritize your health and well-being, providing personalized care tailored to your individual needs.
In light of the current circumstances, we would like to inform you that our operating hours have been adjusted. Effective immediately, we will be closing at 3.30 pm on Friday afternoons. Starting from Friday the 19th of May 2023, our closing time will be at 1.00 pm. We appreciate your understanding and cooperation during this time.
Your safety is our utmost priority. In line with current recommendations, we strongly encourage mask wearing within our Medical Centre. If you are experiencing any acute respiratory symptoms, it is essential to wear a mask. We kindly request your cooperation if you are asked to wear a mask during your consultation or while in our waiting room.
To make accessing healthcare easier for you, we have partnered with EasyVisit. This innovative platform allows patients to connect with their Doctors across Australia, streamlining the healthcare process and eliminating unnecessary hassles.
Our independent doctors possess extensive experience in all aspects of family health. They are equipped to assist you at any stage of life, ensuring that you receive comprehensive care. Some of our GPs also hold additional qualifications and specialize in specific areas of interest, enhancing the level of expertise available to our patients.
This September, we are placing a special focus on women's health. We are committed to providing valuable information and resources on the unique health conditions that affect women. Regular health assessments conducted by our GPs are crucial for prevention and early detection of various health issues. Additionally, our doctors can offer guidance on managing conditions such as endometriosis and menopause, while also providing additional mental health support services.
The Bay Family Medical Centre is proud to be a part of IPN Medical Centres. This affiliation allows us to stay at the forefront of medical advancements and ensures that our patients receive the highest standard of care.
Visit The Bay Family Medical Centre today and experience the exceptional healthcare services we provide. Your health is our priority, and we are here to support you every step of the way.
Location & Phone number
75-79 Bailey Road, Deception Bay, Queensland 4508, Australia
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 3:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I have been coming here for my whole life since my parents brought me here as a baby and for 25 years it’s been fine. Ever since they’ve had these new HORRIBLE RUDE reception staff come on in the past year it’s been a joke of a facility. They are nothing but rude and with no respect for returning patients. I had to go in and pay $80 for a 5 minute consult and a test and then I have been told I have to pay another $80 for the results! What an ABSOLUTE JOKE. You’d think they’d have a bit of leeway for people who have been coming here for years. I will not be returning here ever again. They need to sack the reception staff. My mother, father and brother don’t return here either for the same problems and now I’m finally following them. EDIT TO RESPOND TO THE OWNER COMMENT: I booked to see doctor V and no one told me that he was finishing up on that day. So your comment about seeing the GP for the results is redundant because he was no longer at the practice. For this inconvenience I should have been allowed to get my results bulk billed. It’s not my fault he’s not there anymore and I have to pay another doctor to get my results. $160 for some test results on bloodwork is a joke."
"I will never go here again, I think it's a blessing they weren't taking on new patients and it was a one off appointment. The doctors don't listen to your concerns and then make fun of you, Infront of you. Appalling. I'm glad I got a second opinion, it turns out the issue my child had was serious and I had every right to be as concerned as I was."
"If I could give zero stars, I would have. This place is, by far, the worst excuse for a medical center I have had the displeasure of dealing with. Last trip there was the last straw. Never again!!!!!!"
"The entire family will never use this facility ever again. Not only have every one of the best doctors left, relocated or retired in the last 12 months. The "new" doctors will NOT bulk bill on subsequent or follow up appointments now even if no prescription are given. This is a blatant rort of people who are expecting to be bulk billed for follow up appts. Very disappointing. Take your business elsewhere."
"I feel like it's actually a policy to entrap people who need a bulk billing Doctor into coming here and paying. Was told on the phone that morning that if I had a health care card the appointment would be bulk billed.When mentioned this the receptionist acted confused and said no we only bulk bill for children under16. I'm $87 out of pocket and it completely disrupted my life as I need it for accommodation. Was told I would get rebate in a couple hours, another lie. Shame on these receptionists for entraping people that can't afford it to pay full price. I've given 2 stars because the doctor was thorough and great to talk to and probably unaware of what goes on at reception."
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