BIG W Macarthur
About the Business
Welcome to BIG W Macarthur, located in the heart of Brisbane City on Queen Street. As a department store and point of interest, we are dedicated to providing a wide range of products and services to meet all your needs.
At BIG W Macarthur, we believe in welcoming the warmer months with our new season arrivals. From trendy fashion pieces to essential home goods, we have everything you need to embrace the changing seasons.
But our commitment doesn't stop there. We are big on showing real care for our team and communities. It is at the core of everything we do. We strive to create a positive and inclusive environment for our employees and ensure that they feel valued and supported.
We also understand the importance of protecting the world we live in for future generations. That's why we take steps to reduce our environmental impact. We are big on building a better tomorrow through more sustainable own brand packaging and waste reduction initiatives. By making conscious choices, we aim to make a positive difference in the world.
As an institution, we believe in acknowledging and respecting the Traditional Owners and Custodians of Country throughout Australia. We pay our respects to all First Nations peoples and acknowledge the contributions of Elders, both past and present.
So whether you're looking for the latest fashion trends, household essentials, or simply want to support a store that cares about its team, community, and the environment, BIG W Macarthur is the place for you. Visit us today and experience the difference of a store that values people and the planet.
Photos
Location & Phone number
255 Queen Street, Brisbane City, Queensland 4000, Australia
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"Just bought 2 bonds y trunks. Stickers on all other pairs show 2 for $35 but these scanned as $36? Two of your staff argued the fact at the checkout and simply didn't acknowledge this by not going back to your product stand. Principal of the fact of advertising here. Won't be back"
"I love this store the staff are so nice. I was really lost and didn't know where anything was and one of the employees called Wren helped me find some Lego and even gave me suggestions on what I should buy my sister for her birthday. 10/10 customer service from Wren will 100% be shopping here again."
"I hated a woman's customer service today. She was very rude with us while we tried to pay ourselves in the pay and go section. The pay machine was not working properly. She spoke very rudely to us. Please place someone else who is very polite and happy to serve customers. Thank u"
"Located in Queens street. The store is spread across two levels. Good collection of clothing items with discount. Helpful and friendly staff."
"May 2023 Have you ever experienced without doing anything wrong and stopped by the clerk and asking to check the bag? I did, last night. With no reason, I was asked to check my bag. I didn’t want to waste my time arguing with them, just letting it be. After that, when I calm down. I felt very bad. Even the staff in the airport, they didn’t ask me to do that. How about The BIG W? And after that, they didn’t explain why and with no apology. I would say, if this is the customer service that you want to experience. Welcome to BIG W."
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