Penfold Jewellers
About the Business
Welcome to Penfold Jewellers, your premier destination for exquisite jewellery in Brisbane City. Located on Adelaide Street, our establishment is not just a store, but a true point of interest for jewellery enthusiasts and connoisseurs alike.
As a renowned jewellery store, Penfold Jewellers offers an unparalleled experience where you can collaborate with our experienced craftsmen to design your very own unique pieces. Our skilled artisans understand the importance of creating jewellery that reflects your individual style and personality. Whether you're seeking a stunning engagement ring, a timeless necklace, or a one-of-a-kind bracelet, we are here to bring your vision to life.
At Penfold Jewellers, we take pride in our commitment to using the highest standards of workmanship. Every piece of jewellery that leaves our store is meticulously crafted with attention to detail, ensuring a level of quality that surpasses expectations. Our experienced hands transform precious metals and gemstones into exquisite works of art that will be treasured for generations to come.
We understand that jewellery holds sentimental value and often becomes a cherished heirloom. That's why we go above and beyond to create pieces that are not only visually stunning but also durable and timeless. Our dedication to craftsmanship ensures that each creation stands the test of time, becoming a symbol of love, beauty, and memories.
Step into our store and be captivated by our stunning collection of ready-to-wear jewellery. From diamond rings that sparkle with brilliance to delicate earrings that add a touch of elegance, we offer a wide range of designs to suit every taste and occasion. Our knowledgeable staff is always on hand to assist you in finding the perfect piece that complements your style and exceeds your expectations.
Whether you're celebrating a special milestone, searching for a meaningful gift, or simply treating yourself to something extraordinary, Penfold Jewellers is here to make your jewellery dreams a reality. Visit us at 206 Adelaide Street and experience the artistry, expertise, and passion that sets us apart as one of the leading jewellery stores in Australia.
Photos
Location & Phone number
206 Adelaide Street, Brisbane City, Queensland 4000, Australia
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"I can highly recommend Ken and Julie and Penfolds. They are the type of people you want to do business with, and simply want to find out more. They went above and beyond, and follow through with what they say, which is a rarity nowadays. I'm very happy and will be a returning customer."
"Ken, Julie and Troy have been our favourite jeweller in Brisbane for many years, because they have proven themselves to be honest and fair with the prices. They are proud of their business. The items in Penfolds are often unique and beautiful, and always high quality. They seem to buy their stock carefully."
"Julie was lovely, helpful, and patient with me and my fianceé. We got our wedding bands; and the engagement ring adjusted here. Prices were reasonable."
"I had both my engagement ring and wedding ring made by Troy 6 years ago (and loved them), and have just been back to have my ring resized and the service is still wonderful. The lovely lady who is at the front counter deserves a special mention - she is a real asset to their business."
"Beyond disappointed with the service from Penfolds and Ken specifically. My fiance and I took my engagement ring to see about having the setting altered. Ken gave us a few suggestions on what he thought could be done and told us to leave it with him and he would get back to us by end of the following day with a quote if it was possible. He even wrote on my receipt "do not start work" so we could first give it the OK when he called.... no call. I called after the weekend and Ken told me they had already started on the ring (huh? I thought we were just getting a quote), he told me they were doing a "finger bezel" and asked if I wanted work to stop, I said no if it's already started there's no point stopping now. We called again after a few days, and after several un returned phone calls we finally get through to Ken who informs us the ring hasn't actually been touched. Over the following week, he told is on TWO more occasions that the ring was being worked on, only to then say it had not been touched days later. Not only did he lie to us about what was happening, he never called back when he said he would, never once apologised and generally spoke to us as if we were a nuisance. When finally after 2 weeks we returned to collect our (untouched) ring he arrogantly declared that no-one in town would agree to alter the setting of the ring. We were always open to the fact that it might not be possible and open to suggestions. It is the lack of communication, outright lies and unapologetic wasting our time that we take issue with. I don't know how anyone can run a functional business while treating its customers so poorly. Save yourself a whole lot of time and frustration, take your business elsewhere."
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