Harvey Norman Oxley

"We have purchased several appliances now from Harvey Norman at Oxley. We always receive the best service and pricing. All the staff seem great and specifically we have been assisted by Danny Bartlett and he is awesome thank you! Goods have been delivered on time and Danny kept us updated of the timeline. Thanks Danny and team!"

"The staff here are amazing. They looked after me when I walked in and had to buy a whole house full of stuff. Newly single dad support. You guys are amazing which is why I keep coming back. ♥️♥️♥️"

"I have been in the store to ask about the Dyson vacuum warranty. The lady at the cashier was so nice. Very helpful but then she handed the issue over the other lady because she have to serve the next customer which understandable. But an other staff came she was so rude by the way she look at me, didn’t really helpful at all, then she asked if I want her to help or not?? I wasn’t really happy with her attitude so just said I will happy to wait for the lady at the counter. She just walk away with a very bad attitude. I went after her and ask for her name, she doesn’t hesitate to showed me her name tag was Kayana and said “I am a store manager here” . I don’t really understand how can someone with a rudeness attitude toward customers like that can be a store manager. As I have spent a lot of money for this store in a past years but I think I will never come back and would never recommend this store."

"Very nice, large, well set out store that covers all you home needs. Almost completely finished upgrading since the floods. Always find pleasant staff that are very helpful. Have personally bought furniture and flooring before and have never had any issues. Very well priced."

"I bought a dyson v7 on boxing day 2022 from Harvey Norman, opened the box and immediately wasn’t happy with condition of this V7. Dust and dirty motor and parts. I felt as if someone was cheeky and sold refurbished one. Called the store went in to show what I wasn’t happy about and the ladies told it is just the way they come and nothing wrong with them and didn't even tried to address the issue properly. I wanted to swap anyway and I was told to wait. After few weeks I picked up my replacement V7 and the condition was even worse than the first one. It was making weird noise as if a loose nut is inside (not visible), dust and dirty in general. The stick and motor shakes up rapidly on gentle left and right movements. Definitely not happy with how it was presented. I am pretty sure there are other brands out there like Samsung, LG and more who are offering better products at this price range. Never ever going to buy a dyson again. Harvey Norman's customer service is terrible, I wouldn't recommend this store at all."