The Good Guys Ipswich 190-194 Brisbane Road, Booval, Queensland 4304
About the Business
Welcome to The Good Guys Ipswich! Located at 190-194 Brisbane Road in Booval, our establishment is a leading furniture and home goods store in Australia. As a point of interest and a store, we pride ourselves on providing high-quality products and exceptional service to our customers.
We understand that your time is valuable, which is why we have introduced an online form for all Returns, Refund, Repairs, and Exchanges. This convenient feature allows you to save time and easily manage your requests from the comfort of your own home.
For our Gold Service Extras Members, we offer exclusive benefits from day one. From StoreCash rewards to special offers and sales, our members enjoy a range of additional perks. Starting your report online ensures speedy service, making your experience with us even more convenient.
If you need to lodge a claim for a swap or screen replacement, we have a simple process in place to assist you. Our goal is to make the necessary procedures as efficient and hassle-free as possible.
To make your shopping experience even more rewarding, we offer the Latitude Gem Visa credit card for new customers. By applying and getting approved for this credit card, you can take advantage of various benefits and monthly offers. Please visit our website or stop by our store for more details on this exciting opportunity.
At The Good Guys Ipswich, we believe in rewarding our customers. When you meet qualifying conditions, including signing up for StoreCash and downloading the Digital Wallet before making a purchase, you can earn StoreCash rewards. For more information on how to receive notifications when your StoreCash has been credited, please refer to our StoreCash T&Cs.
We understand the importance of offering competitive prices to our customers. Therefore, we negotiate with our suppliers to provide discounts on current ticketed/advertised prices. It's worth noting that some products may have been sold below the ticketed price in certain stores prior to the discount offer. Please see the specific product for more details on these discounts.
Additionally, we offer discounts based on the most recent previous ticketed/advertised price. As we negotiate prices, some products may have been sold below the ticketed price in select stores before the discount offer. Please refer to the product details for more information on these discounts.
Certain products may have time limits and specific T&Cs associated with them. We encourage you to review the product details for any applicable restrictions or requirements.
For our valued customers, we provide a bonus service within a 30km radius from our store. Please note that additional charges may apply for locations beyond this distance. This offer excludes eBay and commercial orders. For more details on this bonus service, please see the product information.
We are excited to welcome new customers to our network. If you are porting in or applying for a new service, excluding current Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile services, you may be eligible for a bonus. This bonus will be issued once your connection has been approved, allowing you to enjoy additional benefits.
To show our appreciation, we offer Store Credits to our customers. These credits are sent via SMS or email, and the expiry dates may vary depending on the promotion. Please note that Store Credits exclude all types of Gift Cards, Epay Cards, and Agency brands. For full details on our Store Credits, please visit our website.
To ensure a seamless shopping experience, we offer a range of home services through The Good Guys Home Services Network. Our licensed subcontractors perform gas fitting, electrical, and plumbing work, ensuring the highest level of safety and compliance. All required certificates are issued by these licensed subcontractors, providing you with peace of mind.
For Spot. Buy Now, Pay Later account holders, we have an exciting offer. By spending $50 or more in one transaction at The Good Guys until September 30, 2023, you can receive a $20 The Good Guys eGift Card. Please note that refunds, chargebacks, and special promotions do not contribute to the spend criteria. This offer is limited to one eGift Card per Spot. Buy Now, Pay Later account, and your account must remain open and in good standing to receive the $20 eGift Card. Full terms and conditions apply.
To enhance your experience with us, we offer a mobile verification code via text message. By entering this code, you can access your StoreCash balance and view our current offers. We prioritize security and convenience, and this verification process ensures a seamless experience.
Thank you for choosing The Good Guys Ipswich. We look forward to serving you and providing you with top-quality products, excellent service, and a seamless shopping experience.
Photos
Location & Phone number
190-194 Brisbane Road, Booval, Queensland 4304, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"Unfortunately the worst customer service experience ever, they dont greet or acknowledge you, and when you stand at the front counter for a few moments and get ignored by multiple staff member's who are far too busy talking to each other, your then treated like a hassle and interruption to their conversation. Would never ever attempt to shop in this store again. Clearly everyone here needs basic sales and customer service training or perhaps a serious attitude realignment."
"I have had ups and downs with my experiences here in the past, mostly good though.The staff they have as of 2023 are really good and very knowledgeable, though they don't do as big a discount for cash as what they used to. But all in all, you can't deny they are still one of the top three, for price, amongst stores that still have an open showroom. I know I like to go and see what I am buying in person."
"Went in for a vacuum where Daniel assisted me fantastically with great product knowledge and helped me find the right vacuum at a great price. We then went on to buying a new TV where Daniel again helped us tremendously. Fantastic customer service could have hoped for better. Thank you."
"Had a few purchases and Katie was our sales technician. She was very efficient and fast. Her product knowledge was excellent. We were very happy with the experience"
"Had a rather pleasant trip to the Booval store today. I had made a click and collect order for some headphones. Only noticed after I'd paid that there was discount code for the item. About $40 difference. The counter staff were only to happy to apply the code and save me some $. Definitely The Good Guys."
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