Yamaha City

"I had an outstanding experience purchasing my Yamaha R7 at Yamaha City Port Melbourne, all thanks to Andrew and Dave! From start to finish, they provided exceptional customer service that truly went above and beyond. Andrew and Dave were incredibly knowledgeable about the Yamaha R7 and patiently answered all my questions, ensuring that I had a clear understanding of the bike's features and capabilities. Their passion for motorcycles was evident. It made the whole buying process not only smooth but also enjoyable. When it came time to pick up my new Yamaha R7, Andrew and Dave made the handover a memorable event. Their excitement for my new bike made me feel like part of the Yamaha family, and their dedication to ensuring my satisfaction was evident. I can't thank Andrew and Dave enough for their outstanding service. Their professionalism, friendliness, and passion for motorcycles are commendable. Yamaha City Port Melbourne is fortunate to have such exceptional individuals on their team. If you're in the market for a bike, I highly recommend visiting Yamaha City Port Melbourne and seeking out Andrew and Dave. They will take care of you and ensure you have an exceptional buying experience, just like I did. Thank you once again, Andrew and Dave!"

"I dealt with Ollie and Andrew while I was there. Both very professional, Ollie discussed my needs and helped me out with a great test ride of a XSR900. (About time YAMAHA) The Showroom/Workshop is budget conscious and is smart ! If you're after a Yamaha motorcycle, go down and have a chat with these guys."

"Great family run business - I have purchased countless bikes from Dave and Yvette over the years - give these guys a try if your looking for a new bike - it will be well worth it"

"1. I made a purchase of Tricity 300 from them, at the beginning the communication was fine till I paid full price of it. The manager (Mr.David B) promised all kinda tip would be given rather 'just handle the key only' as the model has totally different technology : sound was very trustful. 2. On the pick up day, he was absent so I had to deal with younger mechanic : who seemed new to that model also, finally what happened to me was the key's passed to me only simply. (Wait, is that what the guy says, not gonna happens?) 3. Try to contact the manager for the first service in exactly the same (e mail) way that I communicated with, couldn't hear any answer from him for a week, literally had to call them for it, luckily workshop staff answered and booked me in on a day midweek. On the service day, the manager was in shop, on the phone on his desk, I waved to him, kept staring me for a while, then turning his chair to continued his chat - I had to organize finding where to leave my scooter for the service. I physically been in that shop 3 times. - 1st day for talk about the model and paid deposit, 2nd day to pick up the scooter, 3rd day for the service. Overall it obviously shows how their service has dropped so far, gives me a feeling that I paid fully so no need to be looked after? or, no matter whatever happens on my scooter is my responsibility? or .. do NOT care at all? I guess all their staff members are nice and sweet, and that manager was busy for very important issues on the day when I was there. Cuz it's a possible scenario. BUT NO MATTER WHAT, I AM ONE OF YOUR CUSTOMERS WHO EXPECTED 5 STAR SERVICE FROM YOU OF COURSE, but unfortunately that didn't happen to me. At least, the lady who helped me for the insurance was very kind and helpful tho."

"I've been bringing bikes to these guys for years, knowing they'll be honest and take care of my bikes. Exceptional service from Dale, Byron, and the team. The hire scooters are super fun too!"