Chatime 533-555 High Street, Melton, Victoria 3337
About the Business
Welcome to Chatime in Melton, Australia, located on High Street at 533-555. As a unique and vibrant cafe, Chatime is a must-visit establishment for all food and tea enthusiasts.
At Chatime, we take pride in offering a wide range of customisable teas that are sure to tantalize your taste buds. Whether you prefer milky, fruity, frozen, or fresh teas, we have the perfect blend for you. Not only can you choose from a variety of flavors, but you can also select your desired ice and sugar levels to create a truly personalized beverage. And to add an extra touch of excitement, you can finish off your tea with mix-ins of your choice.
If you're feeling indecisive or simply want to try something new, we invite you to explore our ready-made signature drink range. Inspired by Chatime fan favorites, these concoctions are carefully crafted to deliver a burst of flavors that will leave you craving for more. From classic favorites to innovative creations, our signature drinks are sure to impress even the most discerning tea connoisseurs.
But the perks don't stop there! Join our Loyal-Tea program and unlock a world of benefits. As a member, you'll enjoy free teas and earn cool rewards with every purchase. It's our way of showing appreciation to our loyal customers who make Chatime their go-to tea destination.
Exciting news for all tea lovers! Chatime is now available in the comfort of your own home. Check out the full range of our DIY tea kits at Woolworths. Now you can recreate the Chatime experience whenever and wherever you please.
So whether you're in the mood for a refreshing pick-me-up, a cozy catch-up with friends, or simply want to indulge in a delicious beverage, Chatime is the place to be. Visit us today at our Melton location and let us take you on a tea journey like no other.
Photos
Location & Phone number
533-555 High Street, Melton, Victoria 3337, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 5:30 PM
Sunday:
9:00 AM - 5:30 PM
Reviews
"The aloe vera pearls were off and the peach tea tasted diluted. This location definitely gives the brand a bad reputation. Avoid."
"Customer service is so so poor. You’re going to want to read this - I went to order my chai-time today through the app 30mins in advance so I could pick it up just before my 4pm shift. When I arrived at the store at 3:50pm I had noticed my drink hadn’t even been started. Mind you, I had ordered way in advance and requested pick up for 3:45pm. They then proceeded to make my drink. To top it off, they ended up GIVING IT to someone else 2mins before my shift started (I work in the mall). That person walked away quickly and I couldn’t retrieve my drink. I was so utterly disappointed as I was having a stressful/busy day & looked forward to this chai-time. They then proceeded to ask me if I wanted the other girls drink (similar to mine) but I said no, because I paid way more for extras and should not have to drink someone else’s order just because they stuffed up mine. This was the cherry on top of an already difficult day and I am so dissatisfied with their customer service."
"Not happy with the customer service. Ordered Peach black tea with coco jelly at the counter and got my member card scanned. Checked my order and waited 30mins but the lady said someone took my order so they'll make another one and wait again. I wish they could put a label with a name on it so no cup will end up missing."
"Fully satisfied with this Amaziing Drink ... Loved the lychee flavoured bubble drink... The Girl in the counter was so patient and explaining about the Flavours and how it tastes ....Because First time I tried this drink..I forgot to ask her name ...God bless that little Girl in the counter ."
"The end product is great and consistent however the customer service ,wait times and overall customer experience are extremely poor. Each time we go its always a 30-45min wait for two milky teas, not entirely sure why it always takes so long - its not like they are brewing the tea each time they make a drink, its already sitting out ready to go. Wait time is terrible regardless of how many people are waiting for their order too which is so strange. When drinks are finally ready the staff just put them to the side and don't call out the names, then go back to making more drinks, so you have to go up to the counter and try to wave someone over, tell them your name and point out your drinks then watch them struggle to find them even though there will only be 4-5 sitting there. This is the experience we have every time we come here. Please bring more staff on, especially during peak business hours (lunch) and ensure they are trained properly."
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