Commercial Road Medical Centre 27 Commercial Road, Ferntree Gully, Victoria 3156

"I am writing this review with gratitude for having had Charitha as my GP for over half of my life. My journey with her began as a preteen when she served as our family doctor in Country Victoria. However, I moved to Melbourne, and a few years later, I found myself under the care of a GP who did not listen to me as a patient. I was prescribed medication that was causing more problems than it was solving and severely impacting my quality of life. Around this time, I was lucky enough to learn that Charitha had also moved to Melbourne. Resuming our patient-doctor relationship now as an adult, Charitha was everything I remembered and more. She listened to my concerns regarding the medication and transitioned me to a new medication that did not give me the side effects and improved my quality of life. Charitha is a dedicated, compassionate healthcare professional who genuinely cares about her patients and values their perspectives. I am incredibly thankful to have her as my GP."

"This is my family practice. I have followed Dr Charitha from her previous clinic as she is amazing. They talk of having a GP who knows your name, family and family history -this is this practice. the reception staff are always helpful and accommodating. We see Dr Charitha or Dr Ranil and both are amazing doctors. My family feel comfortable and know we are cared for here, not just a number"

"Receptionists that greet you by name, doctors that listen, are professional, informative and happy to provide referral if required. Obviously like all clinics with quality clinicians the wait times can be problematic however this doesn’t happen always. My family have used all of the doctors available and we have been satisfied with every aspect of care they have provided. UPDATE: The practice now charges an out of pocket cost for non concession card holders. Whilst this may be difficult for some anyone that knows how brilliant these doctors are will happily pay the amount. I know I will!"

"Doctors are good and professional, especially Dr. Ranil who's very friendly to me and my kids every time we visited him. Maybe the receptionist (chubby lady) is not quite very good. We still put Dr. Ranil as our GP even though we moved a couple of years ago. It's not easy to find a nice and professional GP."

"I love going here. Charitha is a wonderful and caring Doctor, who has got to the bottom of issues I have been having for over 30 years and I now finally have a diagnosis. She also has been wonderful for my daughter. We used to see her at another clinic and moved here when she moved clinics a few years ago. I would, and have highly recommend her. I have seen other doctors at the clinic, when she was not available, and they have all been lovely too. They even fit my granddaughter in at short notice, when I picked her up from daycare after an injury. I had issues with the hospital not getting a scan from the radiologist, even though they sent it several times, so the clinic had me get them to send to them as well, then they sent it to the hospital with another copy of my referral, and the hospital got that copy. Nothing is ever too much trouble."