Access Medical Group

"Be prepared to wait. Booked an appointment, and turned up 5 minutes early. 1 hour later, still waiting. I get that doctors are busy, and it's not a good time of year, but when the walk-in right in front of me, that shows up to the wrong clinic, gets seen before me, it's really annoying. To add insult to it, no one cares. The only reason why not one star is because I have had a good experience with none but one doctor. Why do I keep coming back, - they bulk bill. - they always seem to have an appointment, but as I've experienced a few times now, you're better off just walking in when it's convenient for you. Enter at own risk for appointments or other doctors."

"The reception staff are rude and totally unprofessional. Today they had an argument (in full sight of everyone) over the efpos machine. A few weeks ago they where whining about their annual leave and how it wasnt being rolled over. I shouldn'r have to listen to these conversations. Thank goodness the doctors are good."

"I recently had an unfortunate experience with Dr. Vijesh Soni, and I must say it was quite disappointing. Not only did he lack professional behavior, but he also refused to sign off on a simple medical management plan that was crucial for my child's childcare needs. It's frustrating to encounter a healthcare professional who fails to fulfill basic responsibilities. What baffles me is that Dr. Soni seemed to have an abundance of availability before I booked an appointment with him, but now I understand why. It's evident that his availability was a result of other patients becoming aware of his lack of professionalism. I strongly advise against wasting your valuable time and money with Dr. Vijesh Soni. It's disheartening to encounter a healthcare provider who fails to prioritize their patients' well-being and exhibits unprofessional behavior. I recommend seeking another doctor who is more dedicated and capable of providing the care and attention your family deserves.""

"I’ve had plenty mediocre experiences at this practise but today has just been the final straw. I had a face to face appointment booked at 12.40pm. Of course that came and went as is the usual with this place and at 1.10pm another patient was called in to see the doctor I was booked in to see. I asked the receptionist to cancel my appointment as I could wait any longer having taken time out of work. The receptionist offered to reschedule and I said I needed the script today so not to worry about it. The receptionist offered for the doctor to call me when she was ready for the appointment which was a great alternative. I’ve just had the call from the doctor who told me she can’t prescribe the medication I need because it’s not prescribed over the phone?! Just the last in a comedy of errors from this practise. Every single time I’ve been to this doctor my ailment has been blamed on my weight - even down to a nasal infection. If you want to see a doctor on time who will actually listen to you rather than just saying everyone is because you’re overweight then don’t visit this place."

"I enjoy my experience at Access Medical and have been going here for over 4 years now. Even my toddler and hubby visits when they need. I can book an appt so quickly that I can even get a spot with my regular GP on the day! I am always taken care of and left reassured about what I need to do to get well again."