Chadstone Road Clinic 21-23 Chadstone Road, Malvern East, Victoria 3145

"Dr Monkus and Dr Fagan provide a first class service as professionals, with return phone calls to messages and immediate follow up calls on blood test results. You could not find a better pair of experienced, knowledgeable and caring doctors."

"Excellent practice and Dr Monkus serves our family with care and understanding. Can be a little wait at times but not as bad as many clinics around the area."

"several cases (they get sued a lot) brought and won or settled. everything from breach of privacy to male doctors being banned from seeing female patients and the clinic manager harassing patients. well known to the AMA for over prescribing. After my surgeon begged me to find a better (surgeon wrote to GP advising i did not require morpheine) arrogant Dr Monkus told me the surgeon knew nothing so i took the plunge and found a new GP - after many harassing calls to my phone from practice manager Angela. My health improved dramatically, no prescription medication needed whatsoever and 35kg weightloss. all of this after Dr Monkus told me i would never recover and morpheine is the only thing that will help me. ive qualified for the 2024 paralympics and now compete in triathlons. Dr Monkus's diagnosis were ridiculous and his arrogance is laughable. How do you trust an obese doctor in any case?"

"Been my clinic for 50 years. Older staff have retired and newer staff have come in but the clinic has stayed excellent. Most of my interaction has been with Dr Monkus and Dr Faigen, both of who have always been thorough and professional. They always take the time needed to sort out any issues, the negative side of which is that appointments can run late, especially at the end of the day. I'd much rather have these thorough doctors than a clinic that kicks you out the moment your time is up."

"I can only review based on my experience with my mum. The GP was always late, regardless if first appointment in morning, first appointment after lunch or otherwise. Not impressed by ongoing management and care, compared to previous GPs. Also unable to get a simple health summary. Clinic refused to provide without providing documentation and paying for my entire medical file. I would recommend going elsewhere. UPDATE My mum had some pathology tests done through a specialist clinic. Unfortunately they hadn't updated her details with her new GP. I made 6 calls between this clinic and her new GP. They told me to fill in a transfer of care form (already done previously), and to advise the other clinic to call them. The other clinic called them. Apparently they can't transfer the results. So I spoke to the practice manager. I outlined my frustrations with the situation with ongoing care, considering my mum's previous GP doesn't do nursing home visits. She told me to fill an official complaint if I felt so frustrated. Glad to see that instead of recognising a financial wall to patients ongoing care when they can't provide ongoing care, they just tell us to file complaints."