Eltham Clinic

"We have been coming to this clinic for many years The doctors, nurses reception and the on-site pathology are of a very high standard All are caring, thorough and proficient We would not choose any other clinic"

"Our family doctor for nearly 30 years. Dr Richard Harrison has been our family doctor since 1995, and has seen me since I was 5 years old. He's the best. He has supported us through everything. We wouldn't go anywhere else."

"Dr Sharrock has been our family GP for the best part of 30 years. He’s looked after me since I was nine years old and now I take both my kids to see him. He’s never steered us wrong - we trust him implicitly. He takes his time with patients and also listens with an understanding ear. As far as I’m concerned, he is never allowed to retire :) 10/10, highly recommend"

"If you are a new patient looking for a new GP I would not recommend this clinic. Its very difficult to get an appointment here and you will often have to wait 3-4 weeks to see the GP. I have had difficulty securing regular appointments and it's especially difficult to see a GP here if you get sick. There are a number of same day appointments that "open up" at 0830 in the morning which you have to call to try and secure. The phone is usually busy and there is no automated queue- so by the time you call back and get through a same day appointment won't be available and reception staff will ask you to try again tomorrow. Reception staff are often obstructive and unhelpful, which is disappointing as all the GPs here are very good. There is also a lack of communication between reception staff and patients. Often the GP has been running up to an hour to an hour and a half late but reception staff won't communicate this to you and you wonder why you're still waiting in the carpark an hour after your appointment time to be seen. At previous clinics I have been to, reception will call you and let you know the GP is running late so that you're not waiting unnecessarily."

"We've seen 5 different doctors here and although we primarily see 2 (because of our young children) we have been very happy with every experience. Dr. Harrison and Dr. Martin are excellent at their job. They explain the treatment options, diagnosis and rationale simply and with appropriate details. They're both great with our two kids and make the doctors office a positive place to be. All doctors are similarly skilled. The staff are very friendly and helpful. There's a playroom, TV and enough books and magazines to keep everyone busy."