Reservoir Medical Group 850 Plenty Road, Reservoir, Victoria 3073
About the Business
Welcome to Reservoir Medical Group, a trusted institution situated in Reservoir, Australia. Since our establishment in 1960 as a Family Medicine Practice, we have been dedicated to providing comprehensive healthcare services for individuals and families at every stage of life. From pregnancy to end-of-life care, our team of experienced doctors and medical professionals are committed to ensuring your well-being.
As a community-based practice, we proudly serve the areas of Reservoir, Preston, Kingsbury, and Bundoora. We understand the importance of effective communication, which is why we offer services in multiple languages, including Arabic, Hindi, Italian, and Mandarin. This enables us to better serve the diverse needs of our community and ensure that language barriers do not hinder access to quality healthcare.
At Reservoir Medical Group, we believe in investing in the future of healthcare. That's why we are part of the RACGP registrar program and regularly welcome students from the University of Melbourne Medical School. By nurturing and mentoring the next generation of medical professionals, we strive to contribute to the advancement of healthcare in our community and beyond.
Our commitment to excellence is exemplified by our accreditation as a General Practice through QPA. This accreditation ensures that we meet rigorous standards of quality and safety, providing you with peace of mind knowing that you are receiving the highest standard of care.
Please be aware that our opening hours are subject to change without notice due to doctor availability. We apologize for any inconvenience this may cause and appreciate your understanding.
To accommodate the growing demand for our services, we have a limited number of new patient appointments available each week, Monday to Friday. We kindly request that you book well in advance to secure your appointment. Please note that we do not offer new patient appointments on Saturdays.
For new patients, we offer double appointments, allowing ample time for comprehensive assessments. These appointments are privately billed at $125 (as of July 19th, 2023), with a Medicare rebate of $79.70. However, we are pleased to offer bulk billing for patients who are 15 and under, over 75 with a healthcare card, or hold a DVA card.
We value your time and request that you notify us well in advance if you are unable to attend your new patient appointment. Failure to do so may result in a fee being charged.
Located in a convenient location, our clinic offers ample parking and is easily accessible via tram route 86. We strive to provide a comfortable and welcoming environment for all our patients, ensuring that your healthcare journey with us is as seamless as possible.
Thank you for considering Reservoir Medical Group for your healthcare needs. We extend our gratitude to our dedicated team of healthcare professionals and wish them continued success in their endeavors.
Photos
Location & Phone number
850 Plenty Road, Reservoir, Victoria 3073, Australia
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 AM
Sunday:
Closed
Reviews
"I would strongly recommend anyone looking for a friendly, attentive and caring doctor’s clinic to visit reservoir medical group. I visit Dr Eileen Yap and always feel listened to and cared for after our appointments. She never rushes me out. The reception staff are also very patient and thorough. So happy I found this clinic!"
"Long wait time the doctor was completely useless refused to give me a mental health plan because a) they don’t give mental health plans first appointment (never told me this) and b) you have to be officially diagnosed to get a mental health plan (which is an incredibly strict reading of the rules around this). Would not recommend. I went to a new doctor the following day and they were happy to give me a mental health care plan immediately so it seems pretty clear to me that they just follow the rules incorrectly. This is negligent in my opinion as people could be missing out on vital mental health support just because the practise has an incorrect reading of who is eligible for mental health care plans."
"Very happy with the clinic. Well maintained and friendly reception staff. Felt very cared for by Dr. Xu."
"The young doctor was more interested in playing Who's The Boss than listening to her patient. It was like a game to her and I had to repeat myself often. So when I had had enough I got up to walk out (never had to do that before!) and this seemed to jolt her into being somewhat more respectful of my situation. For the remainder of our session I kept having to defend myself from not-so-subtle insinuations. I think she forgot I came to her in good faith, for real help, because I was suffering a real affliction, and not to be judged by her adolescence. Just unbelievable. It was the worst medical consultation I've experienced to date and unfortunately not the first time I had issues at this clinic. I for one will most definitely not go back there."
"Received such fantastic service from the entire staff at Reservoir Medical Group. They are clearly under pressure at the moment with the sheer number of patients under their care (COVID vaccinations and normal appointments), but the reception staff were only to happy to help. The Dr's are friendly, intelligent and happy to listen - providing excellent care to me and my family. I can't rate this clinic highly enough."
List of local businesses, places and services in Victoria
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos