Amart Furniture South Morang

"We have a bad experience with this store, we bought a orthokinetic mattress and after 4 months the matress had begun to dent whenever we sleep, we were instructed to rotate the mattress at our first point of voicing our concern and that has still not resulted in any changes therefore we stopped as the mattress itself was too heavy and not worth to keep on rotating for it to meet it purpose. And now no one is willing to take responsibility for the items after-purchase performance, as the item has failed to fulfill its description and characteristics discussed to us at the time of purchase. It has caused me and my wife health problems and uncomfortable and unsettling sleep at night. We have tried contacting the company and expressed our concerns and need for a reimbursement for the same and regardless of stated guarantees at the time of purchase, our emails and concerns were dismissed on grounds of normal wear and tear."

"I would not waste your money! Their furniture is poorly constructed and falls apart quickly. The customer service is beyond appalling when trying to escalate issues on quality only to receive a stock standard response of “the issue you have identified is not the result of a manufacturing defect in accordance with our Quality Guarantee” this company do not think that loose nails and screws in a tall boy is a quality issue and are happy to put young children at risk! Update! It seems AMART are scared to receive feedback as they have since deleted my comments and blocked me from commenting on their quality and service both on Instagram and Facebook! If I could give Zero stars I would!"

"Discusting service from their customer service team. No care for the customer and the claim just closed. I had to chase up what was happening as they're lazy to even get back to me. We're now expected to live with a couch that has discolored fabric shade and creases and that we spent lots of money to buy because their technician simply advised there's no fault. The fault is pretty obvious on the fabric as the inspector personally advised me when he came to have a look at it and that we had to wait for a response. Never going to purchase from your store again!!!!"

"Great furniture shop.. Lots of item is on sale... Quality is ok.. Lots design available in different prices... Thanks to service staff mr.peter. he was trying to help me through out my visit. He is very friendly, helping & explain the advantages of product.Even he is happy to fix the prices. He care each & every customers and he is trying to sell the ptoducts. But unfortunately Rest of the staff just sit in front... They are not even botherd to greets or welcome to shop.. They are not even bothered what's going shop.."