Dr Melvyn Polon

"Ex patient formally known as Eldridge Thanks"

"This dr is Very helpful and professional he was very patient with my son."

"The receptionists are lovely and caring, but Dr Melvyn Polon is unfortunately the opposite. Rude and rushed, he’ll insist you come back for a follow up in 3 months.. then rudely ask you why you’re here when you do."

"I’ve been trying to get ahold of this office for almost a month. I’ve called almost 10 times already today seeing the answer machine said they open at 11am. Still haven’t answered a call. This is ridiculous!!!"

"It's been several months and to this day, I am still having nightmares about what a dreadful experience we had seeing this pediatrician. We had a referral from our GP and was searching around for a good pediatrician. 5 star reviews from a few people. I thought to myself - alright this might be a good doctor who will be able to help my son with his allergies and his chronic runny nose. For sure he will be able to provide the best advice being a fancy specialist and with the fee that he is charging you would have high expectations. (I've called around and this was the only place that had availability and charged the most) What I got from a mere 30 minute consult with this doctor was beyond appalling. He proceeded to ask me what the problem I'm seeing him is when there was clearly paperwork provided to him prior to the appointment there on his desk. He was very rushed throughout the session and advised me that I should stop stressing and that my son (merely judging from his appearance) is perfectly healthy. He said that his condition was not serious enough for him to treat and that this was a waste of time. We were charged $275 anyway (apparently discounted) for a mere 30 minutes listening to advice we already received from our GP and google. The basic advice we received was not at all satisfying and I thought maybe he can at least help to complete my son's daycare form regarding his allergies. He had a look at the form and just ripped it up in front of our faces. He said that it was irrelevant. I had to ask him a second time to complete it and justify that it is required by the daycare for the forms to be completed as they will not let my son attend without it. Finally listening, he agreed but was too stubborn to use the form so we ended up with a scribbled note which the daycare didn't acknowledge. (I ended up going back to my GP to have the form completed with no issues) As I was finalising payment at the reception and to leave a lasting impression, Dr Polon (rushing around as he does) didn't see my son standing there and walked right into him kneeing him in the head. I understand it was unintended and accidents can happen. My son -traumatised and stunned at the time turned out fine, but that definitely added to the experience. Not a very good one. Time, money and effort wasted to see this doctor. At least the receptionist was nice. She was definitely more sincere. More helpful."