Woy Woy General Practice 26-30 Railway Street, Woy Woy, New South Wales 2256

"Dr. Drapeza is evidently inexperienced in treating individuals with eating disorders. He displayed a lack of understanding towards how they manifest psychologically and made triggering remarks. I’m sure he’s okay in other realms but he made the situation worse rather than better, I’d suggest that he should receive extra training as eating disorders are serious conditions."

"Often hard to get into see my regular GP Saw a newish lady dr who when I asked for my antiinflammatory meds folded her arms and said I am not giving you pain meds. These meds are on my file and I take them for arthritis. I said to her to look at my records but she refused and said for me to see my regular GP. The thing is I tried but couldn't get in to see him. Felt helpless. All she had to do was check the file or even check with my regular GP who I couldn't get in with that day. Mind you my regular GP has me on antidepressants but there has been no regular reviews of my medication. Been on them for a long time and don't feel they are working. So asked to change them but GP wants me to see a psychiatrist for that. Cannot afford it, not even with Medicare. Not only that last time when you sent me to a psychiatrist she told me I had a personality disorder. I don't. It turns out Iam autistic. My trust is eroding. This whole process through this surgery has seen my mental health decline. I have difficulties expressing myself verbally and I get frustrated as I feel dismissed. It has got to the point where I cry at the thought of having to go to the doctors. It's difficult to change to a different surgery especially when most are not taking on new patients. All I want is half decent support please. I kind of feel they have me over a barrel."

"The receptionists were incompetent. Showed up for an appointment, was checked in and waited for 1/2 an hour. I checked on how much longer it would be to wait and I was told that I hadn’t been checked in.They then proceeded to tell me it should be “5 or 10.” I waited for another 25 mins to be seen. Doctor was absolutely amazing and have no issue with his service. This rating is based purely on the receptionists"

"I don't know why Dr. Swati Madan is still practicing at this medical centre or maybe at all? She definitely put my wife in hospital a year or so ago by prescribing the incorrect dosage of a medicine. The doctors at Gosford Hospital said that she had overdosed my wife and that the drug should have only been taken for three days and no more! My wife had already taken that amount but she prescribed it again! I spoke to the practice manage at the time but nothing happened. After reading all the other disturbing comments here regarding Dr. Swati Madan I decided to say something to warn people to stay clear of her. She is dangerous! I would also like to say that there are many very good doctors at the practice too."

"They tried to charge me for a COVID booster vaccination appointment. The receptionist was super rude and told me I needed to book a paid appointment with the doctor to discuss my medical history before getting the shot. Totally ridiculous. I never had to do that for my first three vaccinations in Sydney. She said it was the policy of the medical centre?"