The Hills Clinic 3 McCausland Place, Kellyville, New South Wales 2155
About the Business
Welcome to The Hills Clinic, a leading establishment in Kellyville, Australia. Situated at McCausland Place, our institution is dedicated to providing top-notch healthcare services in the fields of mental health and addiction treatment. As a renowned health hospital and point of interest, we offer a range of specialized programs and therapies to cater to our patients' unique needs.
At The Hills Clinic, we understand that addiction and mental health concerns often go hand-in-hand. That is why our experienced team of Psychiatrists, Medical, Nursing, and Allied Health professionals are here to provide expert care and evidence-based treatment for both conditions. Whether you require inpatient beds or day therapy programs, we have the resources to support your recovery journey.
Anxiety can be debilitating, but with our evidence-based treatments, you can learn to manage and overcome it. Our dedicated team will work closely with you to develop personalized strategies that promote your mental well-being and help you regain control of your life.
For individuals diagnosed with Borderline Personality Disorder, our programs focus on controlling and managing intense, unstable moods. Through a combination of therapies and support, we aim to enhance your quality of life and provide you with the tools to navigate your emotions more effectively.
Depression can impact various aspects of your life, making it challenging to cope with everyday circumstances. Our comprehensive approach addresses the physiological, genetic, psychological, social, and demographic factors contributing to your depression. With our evidence-based treatments, you can work towards a brighter future.
We understand the unique challenges faced by young adults aged 13-25 and their parents or carers. That is why we have developed programs specifically tailored to help you understand and respond to the needs of this age group. Our goal is to provide support and guidance during this critical stage of life.
At The Hills Clinic, we pride ourselves on having accredited Clinicians who administer Repetitive Transcranial Magnetic Stimulation (rTMS). This innovative treatment option offers hope for individuals struggling with mental health disorders, providing a non-invasive and effective solution.
In addition, our facility is designed to deliver care in the least restrictive manner, prioritizing patient safety and comfort. We believe that a relaxed and comfortable environment is crucial for your recovery journey.
As part of our commitment to excellence, we have introduced Aurora Cloud Clinic, an online psychology and psychiatry solution that brings our services directly to you. This convenient platform allows you to access our expertise from the comfort of your own home.
To meet the growing service demands, we have also introduced a dedicated 1800 number for direct, easy access mental health admissions and assessment. We understand the importance of timely intervention and are here to support you when you need it most.
Community awareness and education are also vital aspects of our mission. We are dedicated to raising awareness about mental health and providing information to health professionals about treatment options and referral pathways. Together, we can make a difference.
Exciting developments are on the horizon as well. NorthWest has acquired land to expand our partnership with Aurora Healthcare, paving the way for a $50m expansion adjacent to The Hills Clinic. This expansion will further enhance our ability to provide exceptional care to our patients.
At The Hills Clinic, your well-being is our priority. We are here to support you on your journey to recovery, offering expert care, evidence-based treatments, and a compassionate environment. Contact us today to take the first step towards a healthier and happier life.
Photos
Location & Phone number
3 McCausland Place, Kellyville, New South Wales 2155, Australia
Reviews
"Complained about a patient openly smoking drugs on property several times but they did nothing. Drugs are everywhere here. Nurses asked why I was anxious and I told them my friend had cancer and they laughed in my face. Physically hurting a patient while in a seizure. The only female Pysch tried to convince me I was "just thinking I'm a boy". Older adult patients kept rubbing and touching the minors patients and nothing was done about it, yet you will get kicked out if you step over the line in someone's room. Nurses obviously play favourites, especially the night nurses with their god complex. One of the "counselors" Pete intimidated some patients in CBT til the point of several panic attacks. Another one told a patient that his life is all downhill after finding out was his birthday. Zero accessibility for people with autism, chronic illness, gender dysphoria, ect. These "doctors" are just here for the paycheck, they don't care. They will constantly feed you valium instead of helping. If someone gets caught self-harming, they will kick them out instead of helping them. You will get absolutely nothing out of this stay, truly a waste of money. Find another private mental health clinic because this place is absolutely hell for everyone in here that actually wants help. I got threatened discharged for swearing but apparently smoking drugs is okay? Good job. Enjoy wasting your 20k might as well buy a nice car, because that will sure as hell make you more happier than this place."
"Based on my experienced, about 5 appointments and requests; I am giving feedback to the admins, receptions and the clerical employees at the Kelly Ville Clinic. They are very rude, unprofessional and lazy. Negative star. The doctors are great, 5 stars."
"My experiences at The Hills Clinic have been okay for some time. My previous psychiatrist Dr Nadir Hafiz has always been polite to me, however, doesn't seem very interested in me the whole time. I've been wanting to update my meds for nearly two years ago. Sadly he refused my request and told me to stick with it. I am really not happy with him and right now I am seeking another psychiatrist who can better help me. Definitely do not recommend Nadir Hafiz."
"I had called to confirm a specific time and date for an appointment I had booked in person for December, after my previous appointment which was in July. When I had called to check, I was told that there was no booking made in December. Admin said, as I do not know the date of the appointment there must have been no appointment made at all. However, my father was with me in person and too can recall the receptionist confirming that she had booked me in for this December which is the Dr’s earliest availability. No accountability taken, no explanation was given, no sincerity in the apology and I had been gaslit over the phone. My experience with the administrative department of the clinic has been quite poor. I too work in Medical Administration, it’s appalling to be treated this way as a patient. Dr Ahmed is a brilliant Dr though. Would be great if patient’s could make bookings, communicate and be sincerely served without being ridiculed for basic inquiries and seeking clarity."
"The rehabilitation staff and centre are absolutely amazing and genuinely wish to help everyone who comes through these doors to get healed and reach the best version of themselves possible. I have been absolutely humbled by the love and care and support I’ve received, not only from the staff, but from the beautiful guests here in the clinic alongside me. Thank you for helping us all get better. God bless you all. - Christopher"
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