Space Furniture 84 O'Riordan Street, Alexandria, New South Wales 2015

"We have been looking for sofa for long, and finally found the suitable ones in Sapce. Kitty has made the process smooth and got everything settled before Christmas, big thank you!"

"My wife and I visited the Sydney showroom to view the Kartell Kabuki floor lamp, which we fell in love with online. We entered the showroom shortly after opening and were greeted and acknowledged by a number of the team while we wandered the floor, which was great. We initially both felt really good exploring the Sydney showroom. My sincere disappointment relates to the way we were spoken to by one of the senior design consultants when I asked if we could choose the colour temperature of the LED lamps in the Kabuki floor lamp. I have never felt so insignificant as a customer when she explained that the fixture didn’t include the lamp and used the analogy that you wouldn’t expect to order a toilet roll holder and have it come with a toilet roll. Her tone was so totally condescending and was supported by the other consultants who seemed to laugh at me when I asked what I believed was a reasonable question. Research with another importer confirms that the fixture actually comes complete with an integral LED lamp. Space Furniture, reading some of the other online reviews it’s clear that you should rethink your ways of working and retrain your team to adopt a more customer first culture. I will not return to your Sydney store."

"Our experience with Space has been awful. We ordered a table and bench seat back in 2019. When it arrived in December 2020 the table was damaged. They had to send it back and reorder a new one, it was due to arrive in 2021 from Italy. The table and bench seat was finally delivered in November 2021, however the bar on the back of the bench seat was missing. When we called them they advised the seat had been discontinued and unfortunately they couldn’t supply one - the seat has two large holes in the timber so we couldn’t get away without having it. We went back and forth for months and eventually they advised us they would have one made. We are yet to receive it 7 months later! We understand everyone is having challenges with receiving items from overseas, however the customer shouldn’t have to keep ringing and emailing without any response. Space Furniture know how to charge, but don’t know how to give theirs customers a good experience."

"Overpriced, smug staff and deluded. Went there a few days ago and asked a lady at reception if they had console table and mirror sets {See picture below} and she had no idea what i was talking about :P"