Reho Travel 412 Saint Kilda Road, Melbourne, Victoria 3004

"Milly at Reho Travel = 5 Stars"

"The booking experience was unpleasant."

"We booked overseas air tickets for whole family through Victoria from this travel agent last month. We also wanted to book resorts through her but she couldn't get what wanted. I had to book hotels myself. Anyway, we emailed her whole family's passports but my surname showed on the tickets for three trips were all incorrect. I emailed her to fix it but she said she didn't see the email. I rang the office and her colleague tried to help. I rang the office so many times and waiting in airport for two hours, check in was almost closed but names on the tickets were still not fixed! I was told by her that my family could go first and I go with another flight, or, I could take risk to leave Australia with the wrong name on boarding pass but Singapore customs may send me back if found my tickets name is different with passport. WTF?! Too much stress before started the trip. My daughter started to cry. I decided to go with family just before check in closed. Lucky the ticket was fixed before I landed Singapore. Then I sent her another a few emails to ask for the following tickets. I was told by Qantas in the airport that if book air tickets with airline directly, they can fix the name straightway, just need to pay $1xx but if booked tickets through agent, this agent booked tickets through another agent that's why it takes time to fix it. Be aware book trip with travel agent is not always save time and make things easier. If they make any mistakes, it caused lots of stress and trouble on communication with them."

"Passion for travel at ReHo shines thru in everything they do"

"Friendly experienced staff. Great product Knowledge"