Eco Timber Group
About the Business
Welcome to Eco Timber Group, the leading institution in bringing innovative and architecturally beautiful timber products to Australia for over a decade. Located in Richmond, Victoria Street, our establishment serves as a furniture store, general contractor, home goods store, point of interest, and store all in one.
With our extensive experience and unmatched knowledge in the timber industry, we pride ourselves on offering unique profiles and timber systems that will make your project shine. Whether you are in Melbourne or interstate, if you are in need of a reliable timber supplier, look no further than Eco Timber Group.
We are passionate about being a part of your creative journey and helping you find the perfect timber solution that will set your project apart from the rest. Our dedication to this passion ensures that we provide you with sound advice, care, and innovative solutions.
At Eco Timber Group, we strive to bring innovative and inspiring timber products to the forefront, promoting their use in various applications. Our goal is to create conversation and have a lasting appeal throughout the ages, not just for the present. We are committed to sourcing the best and most interesting sustainable and newly milled timber, giving them a new outlook on the lasting life ahead.
We firmly believe that there is more to timber than just the standard formats commonly found on the shelves of local hardware stores or in piles at recycling yards. We offer a wide range of unique and exceptional timber products that will exceed your expectations and add a touch of elegance to your project.
We invite you to visit Eco Timber Group today and take a tour of our showroom. Experience firsthand why so many clients trust us with their projects and enjoy our exceptional service. Let us be your partner in creating stunning and sustainable timber solutions that will stand the test of time.
Photos
Location & Phone number
380 Victoria Street, Richmond, Victoria 3121, Australia
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"New showroom on Victoria St, really great customer service and really great sustainable, amazing-quality timber materials. Highly recommend to anyone whether its flooring or cladding. Awesome doing business!"
"At best uncaring, potentially fraudulent. We paid Eco Timber over 20K for their services. Then we never heard back from them. Suddenly we received a phonecall that apparently their system was hacked and someone changed the bank account details. We tried to work with Eco Timber and were referred to the general manager who never answered any phonecalls and only responded to a single text message. Afterwards we took this case to the police without any support from eco timber. We will be pursuing legal action next. In Eco Timber's defense, their sales person Joe Garzia has been professional and kind. Update: After posting this review, the owner of the company has reached out and is attempting to help. I will update this post as we progress."
"Do not deal with or believe a word this company say! I had over 3 witnesses including an architect, who heard the salesmanship dialogue, promising no fading, no scratching, hard wearing etc for my engineered timber floor. After the floor was laid, I contacted them to complain of splintering and fading but no one was interested in speaking to me. I sent several emails with details and photos with no reply. I was eventually told they no longer stock the product I purchased so there was nothing they could do. Extremely poor service and so disappointing for a very expensive outlay."
"The worst service ever. The third time I have ordered now and every time I have to chase up for the invoice and then chase up for the delivery. The last order took 6 weeks for delivery as they lost the order in the system! Also be prepared for prices to go up massively after receiving a quote and to pay $300 delivery charges!"
"Our Architect sent us here and I have to say these guys know their stuff when it comes to timber!! They were both passionate and intuitive with our design. It was such a great experience and a totally unexpected one on how well they present as a timber yard (their showroom is amazing!) Thanks again ECO team, you really helped us achieve the look we wanted and actually cared to listen! Everyplace we went to in the process really didn't excite or inspire us but I think they nailed it! Highly recommend people! If it's ideas on what to do in timber, they do it better then anyone we came across and made it really seem easy and actually fun!"
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