Encasa Restaurant 423 Pitt Street, Haymarket, New South Wales 2000

"Service was ok, the tapas we're good but I would skip the paellas next time."

"Reservation process to being seated was a smooth process. Food was on the salty side (which could be more a personal taste preference so others may not find it salty). Favourite dish for the group was definitely the salad with the goats cheese Recommendation is when seated, to order the paella straight away as they take long. You can browse menu for tapas and drinks after putting the paella order through :) Staff were friendly but seemed eager to take dishes as multiple different staff would come in short intervals and ask to take the dishes away (note- from when we walked in and walked out, we were there for 1 hr which I dont think is overstaying) When we were getting the bill, a few of us decided to go to the bathroom but as we were walking to the back section of the restaurant where the bathrooms were located, we were abruptly stopped by staff (looked like the manager- black shirt, glasses, not wearing the black apron like other waitstaff). he put both arms out to block us? We were a bit confused and asked whether the bathroom's this direction? and he said "no" we were MORE confused and asked if there were bathrooms here and he just said frankly "only for customers" ??? Not sure how he jumped to that conclusion. I mean.. yes we were in plain pants and tshirt attire- not in suits or dresses (coincidentally there were 2 families left in the restaurant at that time dressed in suits and dresses ) but our clothes weren't ripped, raggedy or soiled so I'm not sure what made him think we were randoms off the street that came into the restaurant to use the bathroom ...we had to point him out our table. he just said "ah" then moved so we can actually go to the bathroom... no expression of apology for misunderstanding. In the future, when he is doubting the patron of being a patron I think there are more polite ways rather than an abrupt body block with a "no" that he can do before judging. Don't think ill be back but the lady who checked our reservation and seated us was a pleasure for sure :)"

"The food has been a disappointment for me and my boss. This was supposed to be a farewell dinner in Sydney but the taste of food was not that great. We ordered a seafood paellla which took 40mins to arrive and it taste like a tomato rice with seafood toping, it does not have the seafood flavour at all. The prawn was super dry and not fresh. Sorry to say that. And the grilled octopus was something that I did not expect from spanish cuisine as well. It taste like Mediterranean octopus. Staff here was great and hopefully they can improve the food serving timing and quality."

"Not bad but lower than expectations. Wait for half an hour to get the Marisco, the rice seems not fully cooked. The octopus taste good."

"we were craving fr some paella but ended up ordering this brothy rice instead by mistake which turned out to be pretty good. generous serving which we had to request fr a takeaway after as we couldn’t finish. the scallops were amazingly tasty and fresh. sangria was refreshing. service was great and friendly as well which made our experience even better! look forward to revisiting some time soon:)"