Pearl Nails

"The first 3 times I went were great. I even gave the girl a great tip. Since then the service has gone down hill. Edges of my nails not done. Had s and s and 5 days later nails came off. One mature lady with lots of lovely jewellery pulled at my hands was rough and rude. Never going back"

"Wasn't happy and will never return to this salon. I asked for acrylic infills for myself and a manicure for my daughter. One staff member started on my daughter and simply drilled/filed her nail beds and then added polish. Correct me if I'm wrong but a manicure includes a cuticle soak, ect. This staff member then rudely yelled to another customer across the room before starting on me in a very rough manner. When I screamed and pulled my hand away from the pain she got impatient and made another lady take over. When my nails were finally finished, I had acrylic all over my fingers and the polish was cracked and there were some spots missed. When I pointed it out the staff member was annoyed and attempted to fix it. It wasn't fixed but I paid and left and ended up going to another nail salon to redo the polish because I wasn't happy. I was charged for a manicure that my daughter never got and was not happy with the service OR my nails. Will not recommend this place."

"Been doing my full-set manicure and pedicure for couple of months here but recently, their quality of service declined. I observed that my acrylic extension nails comes off easily now for as early as 2 weeks. I noticed that they were using different product on glueing the extension actually, probably a cheaper one. And the price is not consistent. They actually have the highest price that I've been to in Westpoint Blacktown. I did not mind at first cause my friend said their service is good but after some time, nah. My friend and I are switching to another nail salon."

"really nice place and really nice custimer service, we got instantly greeted and shown where to sit. I got my my nails done there for the BTS event, and i LOVE IT,would come back here again for formal nails"

"Been twice. First time was amazing experience, lovely customer service and great results. Today i went for Shellac manicure and had terrible experience, technician was very rough pushing my hand away and spoke rudely to me on several occasions and im paying for this service? No buffing after removing Shellac polish and result was rough base, the mani is terrible with very thick polish and bumps on nail bed. I left without getting rest of manicure, (massage, hot towels etc) as was so disappointed. Would not recommend."