Lim's Pharmacy
About the Business
Welcome to Lim's Pharmacy, located at 10A Balmoral Avenue in Springvale, Australia. Our establishment is a health-focused pharmacy that serves as a point of interest and a store for the local community. We take pride in our commitment to providing excellent service and support to our customers.
At Lim's Pharmacy, we believe in giving back to the community. We recently hosted a Flower Ceremony Fundraiser in collaboration with the Khmer community at Wat Buddharangsi Melbourne. The event raised over $103,000 for the completion of Monash Children's Hospital's paediatric emergency department. Additionally, we joined forces with SABA and 10 other organizations to raise $70,000 for The Salvation Army's bushfire appeal. In total, we have raised over $26,000 for the Salvation Army 2020 Bushfire Appeal through the generosity of our customers, patrons at the Springvale CNY Festival, and our own contributions.
Our commitment to community engagement extends beyond fundraising efforts. Richard Lim, the driving force behind Lim's Pharmacy, attended a Buddhist Ceremony at Jells Park where 5 temples and 19 monks gathered to raise awareness of the devastating bushfires in Australia. Richard urged people to donate to the bushfire appeal and personally contributed $10,000. We believe that it is all about heart, sharing, and caring, and we strive to embody these values in everything we do.
But don't just take our word for it - our customers have consistently praised our friendly and helpful staff. Many have described our service as excellent, with one customer even feeling like a king when they walked into our pharmacy. Our knowledgeable staff ask the right questions to ensure our customers receive the right medication, and we always go the extra mile to provide great customer service.
Lim's Pharmacy has become ingrained in the heart of the community, as recognized by Victorian Branch President George Tambassis and PSA Victoria Branch President Michelle Lynch. Our commitment to serving the community goes beyond language barriers, as our multilingual staff can handle up to 10 different languages, making us a go-to pharmacy for diverse communities.
We are proud to have been named Pharmacy of the Year in 2013, and we continue to strive for excellence in customer service. Whether you need medication, health advice, or simply a friendly chat, our dedicated staff are here to assist you. We look forward to serving you and being a part of your healthcare journey.
Photos
Location & Phone number
10A Balmoral Avenue, Springvale VIC 3171, Australia
Hours open
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
10:00 AM - 4:00 PM
Reviews
"Went here today to pick up some cough syrup for my stubborn dry cough and was met with nothing but excellent service. I was served by a young, male pharmacist who took his time to talk through my symptoms and made recommendations based on that. Hats off to the team at Lim’s Pharmacy!"
"Although we frequently passed by this pharmacy during our visits to Springvale, we never ventured inside since our focus was primarily on food and groceries. However, today marked a change as we entered the pharmacy for the first time. After we finished our lunch, we sought assistance for our children's dry skin, particularly due to their eczema condition since birth and our recent return from overseas. We were pleasantly surprised by the care and attention provided by the owner, Mr. Richard Lim. He dedicated time to explain our options and helped us select the necessary products. In an era where such exceptional service is rare, Mr. Lim's attentiveness stood out. The numerous awards displayed in the pharmacy showcased his esteemed reputation and significant contributions to the community. We extend our heartfelt gratitude to Mr. Lim for his invaluable assistance and assure him that we will revisit his establishment in the future."
"Came in hoping to get my Covid19 booster shot however was met with shambolic service. Spoke to a pharmacy assistant (presumably) about the different types of Covid19 vaccines available which she had very limited idea about. She then requested assistance from an older male assistant who simply insisted that I fill in the form (not even answering my question). The third person involved also did not know the different vaccine options. Given that they were supposedly going to inject drugs into my body, I would like to think that the staff know exactly what they are doing. It didn't feel that way then. After waiting a while to speak with an actual pharmacist, and still not being serviced, I walked out without getting the vaccine."
"I love how they treat customers or patients. Very professional, friendly, over nice,….. the price of prescription is affordable too. Thank you"
"My favourite pharmacy in Melbourne. Staff are always helpful and prompt. Always handy to give out advice. Wait times are fairly reasonable. Love the location also, right across the best pho shop in Melbourne and plenty of restaurants and shops around."
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