North Pier Hotel, Bar, Bistro & Accommodation 5 The Esplanade, Cowes, Victoria 3922

"Room had very dirty floors (not vacuumed), toilet had a stale pee smell, pee on toilet seat when arrived, rubbish in the bins on arrival, cups and wine glasses very dusty, tiles cracked in bathroom, light switch broken. Customer service was very welcoming and friendly but the room cleanliness let them down. Location was great. Right on the water. Easy booking process."

"The reception people were great and the bed was comfortable. There was an awful smoke smell in the room and they couldn’t change cause booked out, they did give us some scent to mask it a little but was overwhelming. The rooms are very noisy whether it’s drunk people getting home or the traffic. Room was spacious shower had good pressure."

"Perfect location near to the bustling cafe area and walking distance to the pier. Rooms are good sized with clean linens and comfortable beds. There’s a mini fridge with a small packet of fresh milk, kettle, cups, plates and few utensils with tea/coffee but no microwave. Free Parking spaces available in and around the property."

"We stayed here for one night in room 103. When we arrived the lady at reception was friendly and welcoming. We travel a fair bit and usually choose places in this price range. Honestly the north pier hotel has been fabulous for the price it sits in. The room was spacious, clean and welcoming. The bed was honestly by far the most comfortable bed we have slept in and everything was spotlessly clean. I even looked at the mattress brand so I can upgrade ours at home to this it was that comfortable. Restaurant in the facility was not only super handy but also really good value for money with good size delicious meals. We will definitely stay again when in Philip island. Well done to North pier hotel. Enjoyable stay."

"We had a great stay at North Pier Hotel. We had originally made the booking in September but due to our car breaking down we weren't able to make our reservation. Reception were more then happy to give us a credit. We were finally able to make it down to Phillip island this weekend. We had and amazing view on the bottom floor with a huge spa bath, our daughters absolutely loved it. After a big day of exploring our girls were very thankful to have the pub literally on our door step. Meals were great and the play room is impressive. Rooms are dated but very clean. We would not hesitate staying at the North Pier again."