Pandora Mahon Point

"Went in today. Just home. Got an amazing salesperson named Annie. From start to finish the service I received was top notch. Couldn't recommend looking for Annie in this particular shop. Thanks again for the gifts and the great customer service"

"Had a great experience with a very sweet girl named Ryley. She was so enthusiastic about her job and is great at customer service. She really knows how to do her job and she was so helpful and friendly. It was my first time in Pandora and I will definitely be returning."

"Never met anyone as disinterested in their job as the girl with long blonde hair that served me this morning. I knew which charm I wanted so didn't delay her. Not even a thank you. Usually there are nicer girls there. Be slow to goback."

"Very disapointed... Went to exchange 2 pieces that I got for my birthday and I do not feel very comfortable using as they are gold. Selected the new pieces with a lovely girl and was actually going for a 3rd one. Abruptlly, another person came and replace the first one to execute the exchange. This is when the rudeness and discomfort started. Gave up on the 3rd piece immediately. I was asked several times after every entry at the till: ' do you whan't to proceed??' (Price differed +10€ at the till from the marked price). I asked to see the earrings again and was told that the till is always correct and not the marked prices, the shop is very busy and mistakes happen and that her manager said the same. OK, I decided to take the earrings any way. I think this a very strange store procedure. Had to repeat one more time in front of everyone that I did not liked the present that my husband had offered me (as I did before to the first lady). It culminated with a very unpolite: "YOU OW ME!!!" at the end of the exchange... Funny way of saying the outstanding amount. .. I guess. .. Very unimpressed not going back. Had 1 ring and 2 other charms under my eye but definently not going back there."

"Appalling customer service! I was in your store yesterday. I wanted to change a bracelet for a bigger size. I had my recipe but they were refusing to change it. I was dealing with one staff member and the manager on duty (Marie). They spoke rudely about myself and my mam with their backs turned to us. And made a big song and a dance about changing the size of the bracelet. I’ve never in my life felt so mistreated. They actually lost out on a big sale as I was about to buy charms and other bits for my child for her communion. Never again will I shop here!"