LloydsPharmacy

"This Pharmacy has been unfairly destroyed on Google reviews due to the ridiculous NHS and the, not fit for purpose Stokewood surgery and their Common Purpose cadet staff . The reason I am posting this review is because it is true. The reviews on Google should reflect more than just the anger of the local people who get upset due to the NHS and the idiots who work at the surgery next door. Oh and let us not forget the social media hate campaign launched by those with the Eastleigh mentality."

"I called in today and requested a common over the counter medication. I was asked my age (irrelevant), the server then asked the pharmacist who told her she couldn't sell it to me and I had to see a doctor. An embarrassing experience and absolute poppycock Went to another pharmacy who sold it to me without question of course. I will never use this pharmacy again."

"June 2022. Lloyds Pharmacy at Stokewood SO50 closed. Nothing to indicate when it will open. October 2022. Same problem. I am now switching to delivery from Pharmacy2U. I am done with this place. I have read the reviews left. Not a single one in praise. The place used to be well run. Every negative comment I read ticked a box with me. Staff walking aimlessly about without any interest in a large queue of people waiting. The site resembling somewhere that had been burgled. The licence needs to be given up by Lloyds and households in the area deserve a better facility. This place is beyond saving."

"One star! If I could give less I would. A completely incapable pharmacy with very rude and useless staff. One member of staff in particular (who has been mentioned in the comments previously) does not have a clue what is going on, wonders around aimlessly and is beyond rude. The shop looks like it has been robbed. The shelves are half empty, it’s dirty and there is ‘stuff’ laying around everywhere. It is very disorganised and chaotic with awful handwritten signs up everywhere. They are now claiming that they need to close for 2 hours a day to catch up on the back log, which is unacceptable for a pharmacy that is the main supplier for the doctors surgery that has to provide urgent medication. If they were more organised and had staff capable at their jobs this would not be an issue. Today I was told the wait for medication was 45 minutes!! To then be told they could not find the prescription (which turns out to be their error and inadequacy). The actual pharmacists (two males) are okay but the front of house staff are the ones who cause the issues. A serious staff change and organisation needs to happen by head office!"

"This place is an absolute disgrace. They close without warning and do not match advertised opening hours (too many times we have gone to collect urgent regular medication only to find it closed when it should be open). When they are open they are slow and chaotic. The inside of the store looks like it's been broken into with boxes and medication everywhere including the shop floor. I can't think of many times I've been to collect my medication where there hasn't been a minimum 20 minute wait (often longer). Staff can be rude and while I understand they are stressed but it's not the customers fault that they are incapable of working efficiently or effectively. This is not a small independent convenience store it's a large chain pharmacy and their actions seriously affect people's health. They have a responsibility to patients that they are not meeting. Not even close."