Boots Pharmacy

"Amazing service- GP approves prescriptions- I wait for text from Boots to say its ready They know me and are always friendly and helpful"

"Used for years without much issue until recently. My surgery cancelled my prescription without warning for the fourth time and was uncontactable by phone in this instance so I went in to get an emergency prescription. It says quite clearly on Boots' website that they can do this, and considering my medication isn't particularly dangerous and I've collected it every month for years from this pharmacy, it shouldn't have been a problem. The man at the counter, who I'd never seen in there before, was incredibly rude and dismissive, telling me to contact my GP and not letting me explain my situation. If this man is the pharmacist now then God help his clients! Now, my prescription has been cancelled for the fifth time without warning. My doctor has no idea why this is happening and both surgery and pharmacy are pointing fingers at each other. Not particularly helpful when I'm in the middle and suffering due to their incompetence! The fact that this has happened five times now and the pharmacy hasn't bothered to chase it up at all, never mind their horrible new employee, means I shall be going elsewhere for my medication."

"Very friendly staff. They were exceptionally helpful with sorting out the eye drops for my son."

"I have copd, a stroke and heart opp I depend on my meds, 3 times I went in for my ventolin inhalors, and 3 times they let me down, I ended up spending a week in hospital due to there lack of understanding, what makes me angry is they try to put the blame back on u, this place is a discrace, close it down as there putting people's lives at risk, they did with mine."