Boyatt Pharmacy,

Shakespeare Road, Eastleigh SO50 4QP

"Waiting times are ridiculous, nearly always queued to the door! Often have to return to get my tablets, 3 trips on last prescription and they didn't know there were there 3 separate bags! Needs new management. Have swapped to another pharmacy now. AVOID!"

"Friendly staff and answer phones very quick and prescriptions are ready on day they say and sometimes day befor great service"

"I truly feel for the shop staff , but wow ! Waiting 10 minutes for 2 staff members to find a prescription ! I could truly see their frustration.. a queue of over 10 waiting , some elderly who have problems standing etc ..staff are constantly having to apologise .. Please sort out a better system ! The one you have in place is confusing and messy !"

"I find it hard to understand the negative comments about this Pharmacy. EVERY time I go in there, they couldn't be more helpful. They have shown me compassion and kindness. Yes I may have to wait, but they have a lot of patients, so it's understandable. The delivery driver is a wonderfully cheerful chap. I can honestly say, In all the places I've lived.. this is the BEST Pharmacy I've had the pleasure of using. Thank you all for your hard work."

"Staff are generally friendly enough but the service is extremely slow. They often haven't ordered in all of the required medication when I go in to collect which has causes delays and they've even refused to prescribe because the prescription had expired despite them having it but not acting on it (despite my chasing) for over a month! No apology for the delay, just 'we can't prescribe'. Avoid if you can."