HM Autocentre

"If you want to save your car and your money, don't go to this place. My car's tailgate lock wasn't opening and Halfords didn't have an early appointment so I ended up there randomly as I had to travel to Glasgow the next day. There were four guys. One of them started working on the lock. After 20 minutes I heard very loud thumps from within my car and after the 4th one the boot burst open. The guy was kicking on my car boot from inside. He kicked so hard that he broke the lock. After that he came to me and said there was no other way to do it. I asked him, do you now know whether the problem is the lock or the wiring (as it's electric) he said no I don't. I asked him who will check the wiring he said they didn't have an electrician. I asked him why he broke the lock when he didn't know if it was the wiring that needed fixed. To which he had no answer. He asked me to pay for 'diagnosing' the problem. To cut the story short I spoke to the manager who told me he was sorry but there wasn't anything they could do. I called them many times after that to know if they could fix it. They told me it'll cost me 200£ for the lock and 35£ service charges. I wanted to speak to Hamza who's apparently the owner of the place. I've called multiple times but they always say he'll get back to you. It's been around two months. The worst experience! I wish I had never gone to this place!"

"Came in for a Tyre repair,. Quick turn around and excellent Customer service. Thank you Hadi."

"Went to this garage after hitting a pothole,, tyre was ripped,,,,was after a very specific make and tread pattern,,,they didn’t have one in stock but were very helpful and managed to source and get one in no time at all ,,, a great service from a great squad ,, very highly recommended ,,,thanks guys"

"Phoned this morning to get fitted in they managed to squeeze today to get the van back.on the road fast friendly and excellent work"

"Curbed my wheel in the snow very badly. Was driving past and seen this place. Drove in and they took me in straight away whereas all the garages wouldn’t even check my car due to Christmas busyness. They told me the wheel joint had basically broken. They also showed me how my brakes were basically needing changed so asked if I want that too. Done all of this in basically a day and gave me my car back. Also had wheel alignment done. Price is good, but for me it’s how quick they dealt with my problem as i needed it done urgently. Each and every single one of the staff was very kind and explained every problem to me also. New business but will definitely be my no.1 spot if business is kept at same standard. Really appreciate the service :)))"