H&M

"I have a visited the store on a few occasions over the last few months. On every occasion the lengths of the queues are totally unacceptable! There was an older lady there shouting and belittling younger members of staff. Not really a thing she should have been doing on the shop floor (ideally not at all really) The staff on the tills have a ‘couldn’t care less’ attitude! Also dressed inappropriately! Showing off mid drifts and belly button piercings in my personal opinion isn’t really appropriate! The Wi-Fi never works in the store (conveniently when you’ve got a voucher to spend) and it it’s stifling! So hot it’s unbearable! Head office needs to visit this store (specifically on a Sunday) and see how bad things are in this store! I’ll stick to online shopping in future! AVOID!!"

"great clothing however the staff lack customer care, they were rude and unbothered. it was evident they did not want to be there and made it known to the customers. Despicable behaviour. Also it was always so hot in this store, h&m southampton please use the air conditioning."

"Visited H &M in Westquay on 08/12/22. Bought some jeans from the Men's department. Really very impressed with store, and available stock, styles and colours and more importantly the price. Would have been a 5 Stars but lack of staff on tills unfortunately gave it a 4 Stars. Queuing a long time to pay for item bought, really annoying but hey that's life nowadays."

"They had an amazing display of spring and summer dresses that drew me in and it was lovely. Lots of bright, light and floral dresses, tops, skirts and trousers. I ended up buying 3 outfits and have received lovely comments when wearing each one of them. Lots to choose from there."