Vista Family Practice

"I am extremely happy that I transferred to Vista family practice, where I get amazing treatment and empathy whilst dealing with an ongoing illness. I cannot say enough on the impact this practice and Dr Kavanagh has had on my life. The staff are also very empathetic and exactly who you need frontline when your at your most vulnerable and not feeling well. My sincere thanks to this practice and I’m glad my health is on such good hands."

"I, along with my husband & children, have been with Aoife & her team for nearly 20 yrs. Aoife has been there for me through my many years of fertility treatment. I can never ever thank her enough for all her kindness, care & everything she has done to help me over the yrs. We have a teenage son who was very nervous after a bad hospital experience & Liza was so kind, thorough & listened to everything he had to say. He felt so at ease & reassured & thankfully everything came back clear. The receptionists are always so nice & understanding of worrying parents & do their very best to get you an appointment ASAP. I have often emailed the night before & get a call first thing the next morning. We are so grateful to have such an excellent team of caring staff in the Vista Family Practice."

"My family and I are long time patients of this clinic. I cannot say enough about all the staff there. They are always as helpful as can be . It is a busy surgery for a very good reason, there excellent at what they do."

"The best clerical staff and only the best team of doctors. Had an appointment for 2:15 was seen at 2:15 and out the door by 2:30 with my prescription and cert. Very efficient, very prompt. Would highly recommend."

"I really don’t understand if there is confusion between Vista Family Practice and a different Vista facility? Like I’m reading all these negative comments and find it really hard to believe it’s the same place we’re talking about. In the past 7 days I’ve been in no less than 6 times in with 2 of my kids. While in other places I’d be labelled as paranoid or hypochondriac and frowned upon for being in so often, they were nothing but understanding and accommodating and saw a worried mother rather than a nuisance. This is the very first time it happens to visit them so often in such a short space of time but having 3 children, want it or not you still end up seeing the GP quite a bit. Sometimes we could make an appt in advance (for existing long term issues like eczema that were not too critical) but most times it ended up being ad-hoc illnesses that required someone to see us quite soon. The receptionists have always been a pleasure to deal with, Jane in particular is very pleasant and has done her very best to help us every time we needed to be seen. The doctors and receptionists are always really busy but I found that with things that are in their control (manners, empathy, directions) they try to help and are very efficient. We have mostly interacted with Dr. Kavanagh and Dr. van der Berg and they are by far the most professional, sympathetic and compassionate doctors I’ve had the opportunity to meet. My kids feel safe and calm around them and I never felt rushed and not listened to. There is minding the clock while talking to me which happens quite a lot with other doctors, or dismissing any of my concerns. I cannot put into words how grateful I am to know that doctors like this exist and that we are fortunate to have them look after us. The practice overall deserves 5stars, the kids area in the waiting room is such a nice touch and help parents keep kids busy and comfortable while waiting. I honestly could not recommend them enough."